Operations Analyst Ii

1 week ago

Markham, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.

The TD Insurance GI Claims Recovery Team is responsible for delivering a legendary customer experience through simple, fast and fair claims and subrogation resolution while ensuring financial results by focusing on the client experience, strong risk management, a well-run operating model, and being an extraordinary place to work.

The Residential Subrogation team is responsible for ensuring that residential subrogation opportunities, payments and liability negotiations are executed with third party insurers correctly, expediently, diligently and within service levels. Reporting directly to the Group Manager, Residential Subrogation analyst oversees their own pending list of subrogation claims, gathers evidence to prove liability, and compiles payments to support quantum. Subrogation Analysts also works with contractors, engineers, and various partners in Claims Support Services, Claims, BOC, and other lines of businesses.

The Residential Subrogation analyst oversees a significant operational recoveries with overall accountability for the key performance and day-to-day management of their pending files/activities.

Key job duties will include:

- Recovery of indemnity payments, which includes the investigation, evaluation, and timely resolution of moderately complex claims within their area of focus and authority
- Handles moderately complex claims with moderate risk level that can typically be resolved in 2-24 months
- Requires next level approval for claims in excess in their claim settlement authority limit
- Completes work with guidance and direction from management as necessary
- Sound knowledge of the operating environment and business process and procedures, and transactions lifecycle for own area
- Review Residential files and understand payouts
- Present Residential claims payouts to at fault third parties; proving liability and negotiating
- Ensure personal performance meets minimum claims operational performance standards
- Maintain and foster a fair and equitable workplace environment that supports a culture of diversity and inclusivity
- Act as a brand ambassador for your business and the bank, both internally and/or externally
- Embodying TD's shared commitments:

- Think like a customer
- Act like an owner
- Execute with speed and impact
- Innovate with purpose
- Develop your colleagues

**Job Requirements**
- Residential Claims experience is highly beneficial
- Litigation experience is preferred
- Collections experience along with either legal or insurance claims experience
- Strong negotiation skills require
- Strong verbal and written communication skills
- Superior client service orientation and excellent telephone manner
- Excellent organization and time management skills
- Ability to function effectively in a fast-paced, multi-faceted environment
- Ability to contribute and work effectively in a team environment
- Strong typing and computer skills
- Travel mostly within the city is required for mediation, pre-trial, etc.

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- TDI Operations

**Job Category - Primary**
- Insurance

**Job Categ

  • Energy and Sustainability Data Analyst Ii

    4 weeks ago

    Markham, Canada BGIS Full time

    Who We Are SUMMARY The Energy & Sustainability Data Analyst II is responsible for compiling and managing client data on GHG reduction initiatives and other defined Sustainability objectives as required. The Analyst is responsible for data reporting, insight development, recommendations to improve data quality and implementation of these as required....

  • GECAN - Financial Analyst II

    4 weeks ago

    Markham, Canada Axelon Services Corporation Full time

    Financial Analyst II Markham, ON 11+ Month Contract Pay: $38.45/hr. Description: Essential Responsibilities " Support orders, backlog, sales, and cost reporting in NAM, consolidate data across GA product lines " Support estimation and pacing activities for NAM region " Support development of ownership driven reports for monitoring regional sales,...

  • GECAN - Financial Analyst II

    6 days ago

    Markham, Ontario, Canada Axelon Services Corporation Full time

    Financial Analyst II Markham, ON 11+ Month ContractPay: $38.45/hr. Description: Essential Responsibilities " Support orders, backlog, sales, and cost reporting in NAM, consolidate data across GA product lines " Support estimation and pacing activities for NAM region " Support development of ownership driven reports for monitoring regional sales, backlog,...

  • Energy and Sustainability Analyst Ii

    2 months ago

    Markham, Canada BGIS Full time

    **SUMMARY** The Energy & Sustainability Analyst II is responsible for providing reporting and analytical support encompassing utility management, energy & sustainability reporting metrics and client key performance indicators. **KEY DUTIES AND RESPONSIBILITIES** The Energy & Sustainability Analyst II will provide training and support to junior Energy...

  • Energy and Sustainability Data Analyst Ii

    6 days ago

    Markham, Ontario, Canada BGIS Full time

    Who We AreSUMMARYThe Energy & Sustainability Data Analyst II is responsible for compiling and managing client data on GHG reduction initiatives and other defined Sustainability objectives as required. The Analyst is responsible for data reporting, insight development, recommendations to improve data quality and implementation of these as required....

  • Energy and Sustainability Analyst Ii

    5 days ago

    Markham, Ontario, Canada BGIS Full time

    SUMMARYThe Energy & Sustainability Analyst II is responsible for providing reporting and analytical support encompassing utility management, energy & sustainability reporting metrics and client key performance indicators.KEY DUTIES AND RESPONSIBILITIESThe Energy & Sustainability Analyst II will provide training and support to junior Energy Analysts for them...

  • Systems Analyst II

    1 month ago

    Markham, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Systems Analyst II

    3 weeks ago

    Markham, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Energy and Sustainability Analyst II

    3 weeks ago

    Markham, Canada BGIS Full time

    SUMMARY  The Energy & Sustainability Analyst II is responsible for providing reporting and analytical support encompassing utility management, energy & sustainability reporting metrics and client key performance indicators. KEY DUTIES AND RESPONSIBILITIES The Energy & Sustainability Analyst II will provide training and support to junior Energy...

  • Energy and Sustainability Analyst II

    2 months ago

    Markham, Canada BGIS Full time

    SUMMARY  The Energy & Sustainability Analyst II is responsible for providing reporting and analytical support encompassing utility management, energy & sustainability reporting metrics and client key performance indicators. KEY DUTIES AND RESPONSIBILITIES The Energy & Sustainability Analyst II will provide training and support to junior Energy...

  • Waterworks Operator II

    4 days ago

    Markham, Ontario, Canada City of Markham Full time

    The City of Markham is proud to be recognized for the 4th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban...

  • Bilingual Operations Officer II

    1 month ago

    Markham, Canada TalentWorld Full time

    TalentWorld is currently seeking a detail-oriented and proactive Bilingual Operations Officer II to join one of our esteemed clients in the financial sector. The Operations Officer II will play a crucial role in managing commercial deposit accounts, facilitating account changes, and ensuring compliance with regulatory standards. The ideal candidate will...

  • Bilingual Operations Officer II

    1 month ago

    Markham, Canada TalentWorld Full time

    TalentWorld is currently seeking a detail-oriented and proactive Bilingual Operations Officer II to join one of our esteemed clients in the financial sector. The Operations Officer II will play a crucial role in managing commercial deposit accounts, facilitating account changes, and ensuring compliance with regulatory standards. The ideal candidate will...

  • Bilingual Operations Officer II

    6 days ago

    Markham, Ontario, Canada TalentWorld Full time

    TalentWorld is currently seeking a detail-oriented and proactive Bilingual Operations Officer II to join one of our esteemed clients in the financial sector. The Operations Officer II will play a crucial role in managing commercial deposit accounts, facilitating account changes, and ensuring compliance with regulatory standards. The ideal candidate will...

  • Bilingual Operations Officer II

    1 month ago

    Markham, Canada TalentWorld Full time

    TalentWorld is currently seeking a detail-oriented and proactive Bilingual Operations Officer II to join one of our esteemed clients in the financial sector. The Operations Officer II will play a crucial role in managing commercial deposit accounts, facilitating account changes, and ensuring compliance with regulatory standards. The ideal candidate will...

  • Smt Machine Operator

    7 days ago

    Markham, Canada Camptech II Circuits Inc. Full time

    **About us** With over 40 years of experience, Camptech II Circuits Inc. offers PCB Fabrication and PCB Assembly services. At our 25,000 sq. foot facility, we support all build quantities, from prototypes to small to medium, and high volume production. Generally, our lead time is about 2 weeks, and expedited delivery is available. We work hard every day...

  • Smt Machine Operator

    5 days ago

    Markham, Ontario, Canada Camptech II Circuits Inc. Full time

    About usWith over 40 years of experience, Camptech II Circuits Inc. offers PCB Fabrication and PCB Assembly services.At our 25,000 sq. foot facility, we support all build quantities, from prototypes to small to medium, and high volume production. Generally, our lead time is about 2 weeks, and expedited delivery is available.We work hard every day with a...

  • General Labourer

    3 weeks ago

    Markham, Canada Camptech II Circuits Inc. Full time

    **About us** With over 40 years of experience, Camptech II Circuits Inc. offers PCB Fabrication and PCB Assembly services. At our 25,000 sq. foot facility, we support all build quantities, from prototypes to small to medium, and high volume production. Generally, our lead time is about 2 weeks, and expedited delivery is available. We work hard every day...

  • Process Operator Ii

    2 weeks ago

    Markham, Canada Robertet, Inc. Full time

    **COMPANY OVERVIEW**: Robertet is the world's leading source of natural, sustainable, and organic ingredients and is one of the oldest fragrance and flavor companies in the world. Robertet is a world-renowned innovator in scent and taste with a global reach represented in over 50 countries, 14 manufacturing sites on 3 continents, 3 R&D innovation centers and...

  • Operation Analyst

    3 weeks ago

    Markham, Canada Adastra Corporation Full time

    Overview: Adastra corporation is hiring! As Canada’s leading Data and AI company, we are looking for a strong junior to intermediate Operation Analyst to join our team. **Location**: Hybrid (1 Day/week Onsite) **Work hours per day**:7.5 **Status**: Contract **Responsibilities**: - Manage and administer SharePoint site privileges - Take responsibility...