Support Associate

2 weeks ago

Oakville, Canada The Travelers Companies, Inc. Full time

Who Are We?

- Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

- Job Category
Operations
Target Openings
1
What Is the Opportunity?
Contribute to the efficiency and service quality of the Business Center by providing administrative, clerical and facilities support.

What Will You Do?
- Mail pickup, sort and delivery.
- Reception duties
- Work registration and distribution.
- Pull file requests and maintain central files.
- Scanning, distribution, and e-filing.
- Policy typing assembly and recreation.
- Typing of cancellations, ID cards, etc.
- Routine, non-complex data entry for policy changes (e.g. cancellations and mortgagee changes).
- Coordinate photo inspections.
- Coordinate central photocopy requests.
- Order supplies and coordinate equipment repair requests.
- Communicate with team members, agents and customers to obtain necessary information.
- Operation of mailroom equipment.
- Printing and distribution of Daily Output.
- Perform other duties as assigned.
- Customer Focus.
- Teamwork.
- Resource Management.
- Typing and keyboard skills.
- Fundamental knowledge of policy writing systems.
- General clerical skills.

What is a Must Have?
- High school diploma or equivalent.
What Is in It for You?
- Health Insurance: Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

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