Conflicts Specialist

4 weeks ago

Toronto, Canada Gowling WLG Full time

**ABOUT GOWLING WLG**

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

**PROFILE**

As a member of Gowling WLG’s Client and Matter Acceptance Team (CAMAT), the Conflicts Specialist assesses conflicts of interest in relation to the Firm’s global work. The Conflicts Specialist will also help with the construction of ethical screens.

This role works from 10 am to 6 pm MST to provide support for our offices across Canada.

**RESPONSIBILITIES**
- Constructing ethical screens to manage conflicts and confidentiality concerns;
- Perform conflict searches for all Canadian offices of Gowling WLG (Canada), in accordance to the guidelines outlined in firm procedures;
- Conduct a detailed analysis using advanced technology to assess new clients and matters and casual searches against the Firm’s client and matter databases and identifying possible conflicts of interest;
- Identify potential issues raised by European files, and draft referrals to the Gowling WLG (UK) CAMAT. Negotiate with Birmingham on straightforward non-complex conflicts issues and provide support to the two conflicts lawyers on more complex issues;
- Respond to the professionals and assistants on the results, in a timely manner;
- Assist with and provide feedback in a major project revising the process of client onboarding and conflicts assessment, including regulatory compliance.
- Other duties as assigned.

**QUALIFICATIONS**
- Experience in a customer service role, information management and/or research would be an asset. An equivalent combination of education, training and experience may be accepted;
- Advanced research and problem solving skills with the ability to conduct conflict of interest searches and exercise good judgment to resolve related issues;
- Accuracy of work product and strong attention to detail;
- Ability to be flexible, adaptable, and show initiative while working in a high-volume/pressure and deadline-driven environment;
- Capacity to work independently, as well as in a virtual team environment, and to ensure consistency and consensus in response;
- Advanced time management and organization skills with the ability to multi-task among detail-oriented tasks and prioritize conflicting demands;
- Strong communication, interpersonal and customer service skills;
- Strong negotiation and teamwork skills to interact/collaborate with various groups, including partners and management;
- Understanding of the ethical, professional and legal dimensions of our roles and responsibilities, including the significance of our confidentiality commitments.

Gowling WLG employees benefit from a hybrid work environment.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

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