Travel Counsellor

3 months ago

Brampton, Canada Air Deals Full time

**Position Title**: Booking Counsellor
**Location**: Brampton, Canada
**Employment Type**: Full-time

**Experience Required (Minimum)**: 3 Years

**Department**: Customer Service/Travel and Tourism

**Required Certification**: TICO (Travel Industry Council of Ontario)

**About Us**:Join our dynamic team at Air Deals, a leading travel and tourism agency that provides exceptional travel experiences. We specialize in creating seamless travel arrangements and personalized customer service to ensure our clients have memorable journeys.

**Position Summary**:As an Airline Booking Travel Agent, you will assist clients with their travel needs, focusing on airline reservations. You will handle inquiries, provide travel information, and process bookings to ensure a smooth and efficient experience for our customers.

**Key Responsibilities**:
Ø **Customer Service**

Ø **Booking and Reservations**

Ø **Documentation and Compliance**

Ø **Sales and Promotions**

Ø **Problem Resolution**

**Qualifications**:

- TICO (Travel Industry Council of Ontario) Certified
- A high school diploma or equivalent, additional certification in travel or tourism, is a plus.
- Previous experience in a travel agency or airline booking role is preferred.
- Proficiency in using airline reservation systems (e.g., Amadeus, Sabre, Galileo).
- Customer-oriented attitude with a passion for travel.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive health and dental benefits.
- Opportunities for career growth and professional development.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: $17.00-$22.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Flexible schedule

Schedule:

- Weekends as needed

**Experience**:

- Total: 3 years (required)

Licence/Certification:

- TICO (Travel Industry Council of Ontario) (required)

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