Warehouse Supervisor

3 weeks ago

Greater Toronto Area, Canada OMS Royal Drugs Full time

Our Mission:
Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success with Royal Drugs. Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of life.
Come Join Our Team

Purpose:
The Warehouse Supervisor provides direct leadership for all warehouse personnel. Additionally, this position provides on-site support and leadership in the absence of the Operations and Facility Manager for the sites warehouse function and escalates issues to the Operations and Facility Manager appropriately and in a timely manner.

Location: Ontario Medical Supply, Scarborough, ON
Reports to: Operations Manager
No. of Positions: 1
ATR: 4670
Type: Full time, Permanent

**Salary**: Salary, commensurate with experience
Benefits: Yes

Job Responsibilities:

- Ensure work is performed within established regulations, policies and procedures with regards to incoming goods, order processing, stock placement, workplace health and safety, the workplace environment and quality control
- Observe general performance of all staff
- Identify issues/concerns and report/escalate information to the appropriate personnel
- Ensure schedules and deadlines are adhered to
- Establish and maintain effective working relationships showing respect and professionalism with those contacted in the course of work including co-workers, brokers and couriers
- Provide leadership by demonstrating high standards of work practices and safety conscious behaviour
- Provide customer service to all clients as well as external and internal customers in a professional manner
- Ensures inventory is maintained at proper levels and escalates inventory issues to appropriate personnel
- Performs regular cycle counts, ensuring inventory accuracy
- Schedules warehouse staff, including vacation scheduling, to appropriately cover all shifts to ensure work is completed in a timely and accurate manner
- Maintains payroll system for Warehouse staff
- Responsible for Warehouse staff performance, provides performance feedback regularly and as needed, and provides annual performance appraisals with the Operations and Facility Manager
- Documents performance related issues of staff, provides conversations summaries and performs coaching sessions as necessary
- Lead, instruct and train employees on an ongoing basis to perform all Warehouse functions, including the provision of new employee hiring packages/training
- Identifies and escalates IT issues in a timely manner
- Participates with the Operations and Facility Manager in the hiring of Warehouse staff
- Regularly monitors Warehouse reports for deficiencies, immediately acting to correct deficiencies, identifies trends and makes/recommends process changes based on findings
- Provides feedback to Quality Control regarding any Quality Assurance reports related to the Warehouse department
- Provides regular staff meetings to ensure staff are aware of requirements and are aligned to tasks at hand
- Provides recognition of staff performance where staff member(s) work above and beyond or provide flexibility/availability beyond scheduled requirements
- Maintain a safe and healthy worksite

Qualifications:

- Completion of high school
- Minimum 2 years’ experience in a warehouse supervisory role and 5 years experience in a warehouse environment
- Must be computer literate with a background in Microsoft Great Plains or Pronto Xi an asset
- Full Driver’s license in the province on their practice and clean driver’s abstract
- Criminal background check is required
- Health and Safety awareness training is an asset
- Must be able to lift up to 25kg

Human Resources:
While we thank you for your interest, only select applicants will be contacted regarding the position.

Ontario Medical Supply is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

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