Service Technician

4 months ago

Kitchener, Canada Swap Robotics Full time

Are you interested in working with one of Canada’s fastest-growing startups in one of the hottest fields of technology today? We’re building 100% electric robots for grass cutting in massive, 1,000+ acre solar fields and snow plowing robots. Our mission is to make outdoor work equipment sustainable, and safety is our #1 company value. We are venture-backed and have investment from some of the leading companies in utility-scale solar. In our collaborative and innovative work environment, we believe anything is possible with the right team and are looking for you to make an impact

**Responsibilities**:

- Restore the functionality of robots/robot systems
- Deal with electrical, mechanical and software problems
- Conduct maintenance and testing on robots prior so they are ready for operations
- Fill out detailed service reports
- Maintain safety standards of equipment and work area
- Provide technical support onsite and offsite
- Use the company's IT tools to record support and service activities
- Determine which replacement parts will be needed for service calls and ensure that they are available
- Report quality problems encountered to the appropriate manager and share information as an active team member
- Comply with the company's Safety procedures and standards

**Required Skills/Experience**:

- Valid and unrestricted driver’s license and experience driving a truck and trailer
- Valid and unrestricted passport
- 2-3 years experience in mechanical and electrical troubleshooting/maintenance
- Willingness to travel frequently for repairs and maintenance
- Ability to manage independent repair visits
- Proficient experience using power and hand tools
- Ability to read and understand engineering drawings
- Basic coding (C++, python) skills
- Basic experience with software troubleshooting
- Very strong communication skills
- Strong analysis skills and the right attitude for problem solving

**Why work for us?**
- We’re one of Canada’s fastest growing companies & venture-backed by leaders in the solar industry
- Welcoming, inclusive and collaborative team environment
- Flexible working hours
- Monthly social events such as Foosball and other game tournaments, Jackbox games, dinners & lunches, trivia, and more
- Modern office and Green Energy technology
- Exciting Startup with lots of opportunities to make an impact
- Swap Robotics is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment. If you are contacted for a job opportunity, please let us know if any accommodation is needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be kept confidential._

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