Customer Service Colleague
3 weeks ago
Outsiders may see you as a Retail Store Sales Associate but you are so much more than that. You will be more than that here. We are building an “Employee Self-Managed” business. That’s right. No manager, assistant-manager or supervisor. You and your fellow colleagues will work together to run this business.
This fall we are opening a Fine Craft store. Our diabolical scheme (vision) is to have a world immersed in the beauty, quality and uniqueness of Fine Craft.
We will create a very special place that will facilitate the blissful connection of the Artisan's original expression to our Customer's kindred spirit by providing crafts that will bring forth the emotions of wonderment and amazement.
In this store, we will all start out on the floor serving our customers. The customer is the big picture. We will get to know them, serve them, delight them and solve their problems. You will own the customer experience from beginning to end, through the good and the bad.
**The Basics to Start**:
- Welcome our customers into our store and make them feel at home.
- Develop relationships with our customers.
- Serve our customers.
- Delight our customers.
- Solve our customer’s problems.
- Operating the Point-of-Sale system
- Tagging Inventory for Display
- Creating Displays with our Inventory
- Physically Lift Boxes and Climb Ladders.
- Light Cleaning Duties
- Offering your wisdom as we develop the “Employee Self-Managed” operating and organizational model.
**We will be honest to say that this place will not be for everyone.**
This is an apprenticeship model therefore your colleagues will teach you then you are expected to fulfil the responsibilities and honour the authority you have accepted for the roles that you choose. Surprisingly, in this operational model, your colleagues will be far harder on you than any manager will be. The standards and expectations are always higher.
**Must Haves**:
- Have a passion and an affinity for craftsmanship.
- You use your hands to create things.
- You like and see the best in people.
- You have good conversational skills.
- You like to be helpful to others.
- You like to solve problems.
- You like to evolve and have a growth mindset.
- You like a challenge.
- You like to get things done.
**Beneficial Skills**:
- Previous Sales Experience
- Speak French and English Fluently
- Tech Savvy (As the old and decrepit owner isn’t)
- Social Media Savvy (As the old and decrepit owner completely isn’t)
**What is this Apprenticeship talk about**:
In general, an apprentice learns on-the-job from a master, with some self-study, until they have become competent. Once competent, they work independently and gain expertise. They then become a master followed by becoming a teacher. They then pass their skills to the next apprentice.
The Apprenticeship here is about learning everything about running a business as we will evolve to have no formal management structure.
We all like to grow and evolve. Over time you can learn and take on other roles and be given the responsibility and authority to complete those roles. When you become the expert then you will pass your knowledge down to the next generation of colleagues before you move onto your next challenge.
For example, you will start learning about sales and customer service, then you will move into other roles that may be of interest to you. After a couple of years here, you may spend 35% of your time on the floor with the customers, 30% of your time doing purchasing, 15% of your time working on displays, 10% of your time doing training, and 10% doing human resources related tasks such as interviewing potential employees or determining pay compensation.
What we have to Offer:
30% discount on all inventory
Free Parking
The owner likes to bake. Even more she likes to share what she bakes
Paid Sick Days
Working with others that are trying to be the best they can be. No coat tail riders here.
The potential to add more to this list as we grow this business. The owner just wants to make a living off you and not a fortune. It feels better to give.
**Job Types**: Part-time, Permanent
**Salary**: $18.00 per hour
**Benefits**:
- On-site parking
- Store discount
Day range:
- Every Weekend
- Weekends only
Shift:
- 8 hour shift
Work setting:
- Specialty store
Ability to commute/relocate:
- Stittsville, ON K2S 2R2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you a maker? What do you create with your hands? A mess would be an interesting answer but not a good one. : )
-
Customer Service Colleague
4 days ago
Stittsville, Canada Handfashioned Fine Craft Full timeOutsiders may see you as a Retail Store Sales Associate but you are so much more than that. You will be more than that here. We are building an “Employee Self-Managed” business. That’s right. No manager, assistant-manager or supervisor. We will work together to run this business. This April we are opening a Fine Craft store. Our diabolical scheme...
-
Retail Store Colleague
2 days ago
Stittsville, Canada Handfashioned Fine Craft Full timeOutsiders may see you as a Retail Store Sales Associate but you are so much more than that. You will be more than that here. We are building an “Employee Self-Managed” business. That’s right. No manager, assistant-manager or supervisor. You and your fellow colleagues will work together to run this business. This fall we are opening a Fine Craft store....
-
Bilingual Customer Service Representative
1 week ago
Stittsville, Canada Saand Inc Full timeResponsibilities: - Considers each customer contact as an opportunity to encourage participation in our products offered by our company - Effectively manage workload in order to deliver timely service on credit requests, and other services, - Works with internal team to resolve disputes and ensure customer satisfaction - Proper use of response codes and...
-
Customer Experience Associate
7 months ago
Stittsville, Canada TD Bank Full timeWork Location: Stittsville, Ontario, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: CUSTOMER: - Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice - Complete a broad range...
-
Customer Service
7 months ago
Stittsville, Canada The MCP Group Full timeWe look for many qualities in the individuals we hire - the ability to communicate effectively, a high level of organization, strong interpersonal skills, and so on. Regardless of an applicant's qualifications, we always look for one attribute in particular - the desire to provide high quality products with excellent customer service. We can train people...
-
Customer Service
7 months ago
Stittsville, Canada The MCP Group Full timeWe look for many qualities in the individuals we hire - the ability to communicate effectively, a high level of organization, strong interpersonal skills, and so on. Regardless of an applicant's qualifications, we always look for one attribute in particular - the desire to provide high quality products with excellent customer service. We can train people...
-
Customer Service
4 hours ago
Stittsville, Canada The MCP Group Full timeWe look for many qualities in the individuals we hire - the ability to communicate effectively, a high level of organization, strong interpersonal skills, and so on. Regardless of an applicant's qualifications, we always look for one attribute in particular - the desire to provide high quality products with excellent customer service. We can train people...
-
Customer Service Representative
2 weeks ago
Stittsville, Canada Saand Inc Full timeTitle**:Customer Service Representative** Department: Sales & Customer Service - **Purpose of position**:_ The Customer Service Representative position is responsible for developing strong relationships with clients and having a deep understanding of customer needs to act as the liaison and main point of contact between the customer and other departments....
-
Customer Service Representative
7 months ago
Stittsville, Canada Barbeque Pro Inc. Full timeCustomer Service Representative - Barbeque Pro Inc **Only interviewing applicants based in Ottawa.** Are you an experienced customer service professional seeking a fulfilling remote role? We're looking for passionate individuals to join our customer service team at Barbeque Pro Inc! **Job Description**: **Responsibilities**: - Respond promptly and...
-
Customer Service Technician
2 weeks ago
Stittsville, Canada Mr. Lube - Stittsville Full time**NEW LOCATION** **Stittsville, Hazeldean rd. (near 6081 Hazeldean Rd, Stittsville, ON)** We're not looking for someone who "needs a job." We're looking for someone who can make a difference in our customers' experience, learn some skills and earn an income. Sales experience is preferred. **Job Overview: Ready for a Change?** - Named one of Canada's Best...
-
Customer Service Associate
1 week ago
Stittsville, Canada Value Village Full timeCustomer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...
-
Customer Service Associate
6 days ago
Stittsville, Canada Value Village Full timeCustomer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...
-
Customer Service Associate
4 days ago
Stittsville, Canada Value Village Full timeCustomer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...
-
Customer Service Associate
2 days ago
Stittsville, Canada Value Village Full time**Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...
-
Customer Service Associate
7 months ago
Stittsville, Canada Value Village Full time**Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...
-
Customer Service
2 weeks ago
Stittsville, Canada The MCP Group Full timeLooking to hire immediately, wage based on experience **Requirements**: Be organized and ability to multitask. Ability to work under pressure and to respect deadlines. Ability to work as part of a team with mínimal supervision. Capable of showing professionalism and tact. Interacting with customers. Bilingualism (English - French) Not Required but...
-
Customer Service Associate
7 months ago
Stittsville, Canada Savers Value Village Full time**Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des _Valeurs_ (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for...
-
Cashier/customer Service
7 months ago
Stittsville, Canada Maki Sushi Full timeOne of the best sushi restaurant from Kingston is now coming to Ottawa! Are you interested in becoming a **Cashier**? We invite you to join **MAKI SUSHI **team! Please read the followings to learn more about your daily tasks. **What You Need to Succeed** - Greet all customers with your friendly personality - Multi-tasking, listening, and communication...
-
Cashier/customer Service
7 months ago
Stittsville, Canada Maki Sushi Full timeOne of the best sushi restaurant from Kingston is now coming to Ottawa! Are you interested in becoming a **Cashier**? We invite you to join **MAKI SUSHI **team! Please read the followings to learn more about your daily tasks. **What You Need to Succeed** - Greet all customers with your friendly personality - Multi-tasking, listening, and communication...
-
Bilingual Customer Service Representative
7 months ago
Stittsville, Canada Micronostyx Full timeMicronostyx is committed to providing Canadians with innovative and reliable products for Microbiology and Speciality Diagnostic testing. We are currently looking for a Bilingual Customer Service Representative (French/English) to join our customer care team. **Objectives of this Role**: - Process customer orders in a detailed and timely manner - Reach out...