Team Lead, Client Experience
6 months ago
**Job ID**: 246134
**Store Name/Number**: NS-Dartmouth Crossing (1626)
**Address**: 77 Hector Gate, Dartmouth, NS B3B 0B8, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular
**You’ll love working here**
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- ** Client Experience. **Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- ** Embracing Innovation. **Support all World selling cast being properly trained in all Client Interactive Technology.
- ** Event Management. **Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- ** Performance Assessment & Development. **Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities.
**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Client Care Team Lead
4 months ago
Dartmouth, Canada Steele Auto Group, Client Care Center Full timeSteele Auto Group is seeking a dynamic and motivated **Client Care Team Lead** to join our **growing team** as this will be for multiple **new positions **with our organization. **Location**: Hybrid/Remote within Nova Scotia or New Brunswick. Occasional travel (less than 10%) to dealerships throughout Atlantic Canada and to the Client Contact Center Located...
-
Team Lead, Client Services
6 months ago
Dartmouth, Canada Sephora Full time**Job ID**: 246135 **Store Name/Number**: NS-Dartmouth Crossing (1626) **Address**: 77 Hector Gate, Dartmouth, NS B3B 0B8, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Team Lead, Client Services, you will be supporting all departments on the sales floor within a specific Sephora location....
-
Client Solutions Specialist Team Lead
3 days ago
Dartmouth, Canada Northern Business Intelligence Full timeAt Northern BI, we provide what no other fleet solutions company offers - business intelligence, customized training, and unlimited support. As a Geotab partner, we lead the way in innovative commercial and industrial telematics. From GPS fleet tracking devices to temperature monitoring controls and dash cameras, our suite of products is industry-proven and...
-
Client Solutions Specialist Team Lead
1 month ago
Dartmouth, Canada Northern Business Intelligence Full timeWe’re seeking an experienced and detail-oriented **Client Solutions Specialist (CSS) Team Lead** to guide and manage our Client Solutions team. In this dynamic role, you’ll provide exceptional support to Northern Business Intelligence customers, troubleshoot technical issues, and ensure operational excellence. You’ll also play a pivotal role in shaping...
-
Client Care Team Lead
4 months ago
Dartmouth, Canada Steele Auto Group Full time**Steele Auto Group** is seeking a dynamic and motivated **Client Care Team Lead** to join our growing team as this will be for multiple new positions with our organization! **Location**:Hybrid/Remote within Nova Scotia or New Brunswick**. Occasional travel (less than 10%) to dealerships throughout Atlantic Canada and to the Client Contact Center Located in...
-
Client Experience Administrator
4 months ago
Dartmouth, Canada Blended Athletics Full timeBlended Athletics is looking for a friendly and organized Client Experience Administrator to join our team! This part-time weekend position is perfect for someone who is passionate about fitness and enjoys creating a welcoming and supportive environment for our members. **Key Responsibilities**: - **Member Engagement**: Greet members as they arrive, assist...
-
Geotechnical Team Lead
2 weeks ago
Dartmouth, Canada Stantec Full timeGeotechnical Team Lead - ( 240004HN ) **Description** Build the foundation for a lasting and successful career in geotechnical engineering by starting with a good team. When we say that we’re full-service, we mean it. You’ll find us in the office, on site and in the lab. We work indoors and out, above and below ground, over and under water, across...
-
Geotechnical Team Lead
7 months ago
Dartmouth, Canada Stantec Full timeGeotechnical Team Lead - ( 240001Q0 ) **Description** Build the foundation for a lasting and successful career in geotechnical engineering by starting with a good team. When we say that we’re full-service, we mean it. You’ll find us in the office, on site and in the lab. We work indoors and out, above and below ground, over and under water, across...
-
Team Lead
7 months ago
Dartmouth, Canada Activate Games Full time**Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our team with the addition of a Team Lead. The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their...
-
Customer Experience Team Leader
7 months ago
Dartmouth, Canada TigerTel Full timeTigerTel is looking for an experienced Customer Experience Team Leader! Tigertel is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk. With us, you'll face new opportunities and challenges each day that require you to be flexible, innovative, and adaptable in your...
-
Patient Safety and Experience Lead
2 months ago
Dartmouth, Canada Medavie Health Services Full timePosition Type: Permanent Closing date: 2024-11-08 Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health...
-
Cleaning Team Lead
2 months ago
Dartmouth, Nova Scotia, Canada beBee Professionals Full time $35,000 - $45,000We are seeking an experienced Cleaning Team Lead to oversee our cleaning operations in [City], Canada. As a key member of our team, you will be responsible for ensuring that all facilities meet high standards of cleanliness and hygiene.Key Responsibilities:Supervise and coordinate cleaning staff and daily activities.Inspect areas to ensure compliance with...
-
Child and Youth Care Team Lead
3 weeks ago
Dartmouth, Canada Mi'kmaw Native Friendship Centre Full time**Employment Opportunity**: Child and Youth Care Team Lead **Location**: Halifax, NS **Salary Range**: $25.00 per hour **Employment Term**: Contract Jan/Feb 2025 - March 31, 2026 (possibility of annual renewal), Full time hours (40 hours/ week) (Day shift, evening shift and overnight shift) **Reports To**: Jordan’s Principle Manager **General...
-
Customer Experience Lead
15 hours ago
Dartmouth, Canada Scotiabank Full timeRequisition ID: 172670 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve...
-
Property Maintenance Specialist
7 months ago
Dartmouth, Canada 365 Experience Inc Full time**Job description** Sweet Digs is Halifax's largest Airbnb management company. We have roughly 100 spaces across the HRM and a staff of 15-20 that facilitates 100's of travellers every month. Our company is entering a rapid growth stage and we are looking for a person that likes to work with their hands, and is willing to learn new skills. You'll...
-
Contact Center, Team Lead
6 months ago
Dartmouth, Canada EfficiencyOne Full time**We transform the way people use energy.**About EfficiencyOne** EfficiencyOne is a leading efficiency enterprise. Our core values are integrity, innovation, and partnership and our purpose is “we transform the way people use energy”. We work with many outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova...
-
Indigenous Land-based Program Coordinator
4 weeks ago
Dartmouth, Canada The Howl Experience Full time**Indigenous Land-Based Program Coordinator (Maritimes)** **Location**:Nova Scotia (Halifax Regional Municipality preferred) **Start date**:January 20th, 2025 **Job Type & Compensation** Full-time (40 hrs/week) with adjusted hours during/after programs. Although a full-time role is preferred, part-time (20-30 hrs/week) hours may be considered on an...
-
Aquatics Team Lead
3 months ago
Dartmouth, Canada Cole Harbour Place Full timeUnder the supervision of the Aquatics Director, the Team Lead is responsible for overseeing aquatic programming, performance evaluations, and daily staff supervision. In addition the Team Lead assists with day to day functions such as administrative tasks, event planning and operation, and communicating effectively and professionally with team members and...
-
Team Lead
3 months ago
Dartmouth, Nova Scotia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Dartmouth, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and...
-
Client Service Manager
7 months ago
Dartmouth, Canada ADP Full time**ADP is hiring an experienced Client Service Manager.** In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. *** A service professional that manages a base of client accounts within the Comprehensive HR team. The Manager oversees the daily client...