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Centre Camp Operations Coordinator

3 months ago

North York, Canada Prosserman JCC Full time

**CENTRE CAMP OPERATIONS COORDINATOR**

**Full-time hours including benefits (May 15, 2024 start date).**

Are you a strong administrator, organized, with business operations experience? Are you able to multi-task and thrive in a fast-paced environment? If you say yes and you also happened to grow up loving camp and have a passion for supporting a dynamic camp team that operates on two sites with over 1,000 campers and 200 staff, we would love to meet you

**The Ideal Centre Camp Operations Coordinator**

The Jack and Pat Kay Centre Camp has been operating for 35 years and is one of the JCC’s flagship programs. Reporting to the Director of JCC Camping, the Camp Coordinator will ensure the quality, accuracy, and excellence in all phases of the administrative operations at The Jack and Pat Kay Centre Camp. They support all aspects relating to registration, communication, customer service and administration. Centre Camp is a multi-campus summer camp and responsibilities include service for both campuses:
**1. Finance and Administration**
- Manage invoice payments.
- Manage vendor relationships and transactions.
- Oversee seasonal staff payroll.
- Track revenue and expenses and produce regular reports.

**2. Staffing and Logistics**
- Maintain and update camper, staff, and alumni databases.
- Outreach to high schools, universities, and community partners to aid in staff recruitment.
- Manage program logistics for parent and staff meetings, interviews, camp events
- Prepare regular reports, providing management team with enrollment and camper information.
- Coordinate all aspects of transportation (bus company, routes, etc.)

**3. Camp Community Relations**
- Successfully manage sales, customer service and inquiries
- Always deliver excellent customer service
- Manage relationships, expectations, inquiries of families.

**4. Summer Responsibilities**
- Overseeing logistics and administrative set up of both summer camp offices
- Manage rentals and installation/take down schedules
- Manage logistics of seasonal staff membership cards
- Provide support, guidance, and assistance to seasonal all office and administrative staff.
- Oversee camp lunch and food services with partnering caterer.
- Work with Leadership Team to provide outstanding customer service and summer camp experience for campers and staff.

**About the JCC**

Centre Camp is one of the JCC’s flagship programs, operating at both campuses. At the JCC, you are part of something bigger. You matter. The JCC is an open, inclusive, and welcoming community, where belonging is everything. The J has become one of the largest platforms for engagement and connection to community in the Greater Toronto Area; a place where multiple generations can strengthen their body, mind, and soul. Programs include arts and culture, aquatics, recreation, education, sports, fitness, daycare, day camp, and more. For over 100 years, JCCs have been serving Jewish communities around the world. There are over 300 JCCs globally and 150 in North America. 1.5 million people enter a JCC each week in North America.

In the JCC’s recently completed Strategic Plan, it set a bold and ambitious goal that, by 2026, the number of people engaging with the Prosserman JCC and the Schwartz/Reisman Centre will triple as the JCC becomes the centre of a thriving Jewish community. We are on a growth path of transformative change so that, when we’re done, 75,000 people annually will experience the JCC’s new mission; to be a hub of community, dedicated to the enrichment of Jewish life through meaningful shared experiences.

**What you will receive**

The opportunity to work with some of the most passionate, driven, and effective community builders and educators in Toronto. Be part of a culture that will continue to challenge and empower you to keep learning and growing.

What else can you expect?

Swim, workout, and enjoy all our classes, programs and events with a free Membership to the JCC

Generous staff discounts on paid programs like summer camp, swimming lessons, personal training, competitive sports leagues, etc.

People-centered, flexible work environment that always puts your family and/or your personal life and overall well-being first.

**Bonus Points - What will make you stand out?**
- A passion for summer camp.
- Enjoy working with children and contributing to creating memorable summer camp experiences.
- At least one year success in customer service/sales.
- At least one year experience in administration with very strong organization and technological skills. Experience working with Camp Brain a huge asset.
- Experience with camp programming an asset.
- A commitment to building Jewish Community.

**Reports to**: Director JCC Camping

**Job level and Salary Range**: $47,000-$57,000 dependent on qualifications and experience. The JCC has a comprehensive compensation strategy and benchmarked salary bands, available upon request.

**To Apply**:
We welcome all applicants. Accommodatio