Fire Suppression Technician

3 months ago

Regina, Canada BISON FIRE PROTECTION Full time

Imagine joining an organization where you are considered family. Imagine joining an organization dedicated to the noble purpose of saving lives. Imagine joining a team of professionals that work hard & play hard. Imagine joining an organization that is just as committed to your professional development as your personal development. For over 20 years, we have hired great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. Our team motto is**:We Win Together** Come join a team with a proven track record of winning together while growing together collaboratively with one singular mission**:Everyone’s Safety Is Non-Negotiable.**

Under the direction of the Regional Manager, this role is responsible for inspections, installations and repairs to pre-engineered mining vehicle fire suppression systems, industrial fire suppression systems and portable fire extinguishers as required by local, mining and national fire codes. This role will also entail cross-selling or upselling of other Bison company products and services where appropriate to promote customer retention and high quality customer services. This role will work closely with the Coordinator and Regional Manager and will be required to travel and spend a week at a time underground, working in a mine.

**Duties to include but not limited to**:

- Perform and complete service orders for inspections, installations, repairs and product sales as scheduled and/or assigned by the service coordinator or Fire Suppression Supervisor in a time sensitive manner
- Advises service coordinator and/or branch manager of any unexpected changes in assigned work order schedule based on customer needs and/or parts or service issues
- Examines work, tests and ensure that equipment is functioning properly before leaving the shop or the customer’s location
- Delivers equipment or product orders to customers as required
- Completes the inspection report information and provides to service coordinator
- Identifies and documents deficiencies on a “Proposal for Repairs” report and submits to service coordinators for further action
- Actively pursues opportunities for cross or up-selling of other Company products and services
- Must ensure the service vehicle has sufficient tools, equipment and product on hand for the required work order completion
- Prepares and completes a “inventory request form” for any missing or required parts and/or products and gives the written request to the service coordinator to handle
- Provides daily feedback to service coordinator on the status and outcome of all assigned service orders and inspections and any additional service work to be scheduled as a result
- Submits completed service order and/or inspection paperwork to the service coordinator, with all parts and work hours accurately completed to ensure proper billing to the customers on a daily basis. Maximum time frame for submission of documents is weekly; namely by Friday
- Must report any vehicle maintenance issues or pending repairs required to the Branch Manager as soon as they are observed
- Must complete, obtain and maintain all required certifications and safety training for performance of duties
- Must be available to be on emergency call-outs on a rotational basis
- Must be willing to travel as directed by your Branch Manager and/or service coordinator
- Must attend and participate in any new product or service training requirements
- Must attend and participate in all safety, service and general staff meetings as required

**Knowledge, Skill & Education Requirements**:

- Minimum education requirement: Grade 12 graduate
- Additional education and/or training from a technical college program is highly desirable
- Working knowledge of current local and national fire codes
- Willing to obtain additional training and education to keep current on industry changes, new products and processes and other relevant information
- Minimum 3 to 5 years direct industry experience is desirable
- Ability to multi-task and work effectively with mínimal direction or supervision
- Flexible and able to adapt easily to schedule changes
- Effective problem solver while demonstrating good judgement
- Possess effective organization and time management skills
- Have and maintain a valid Drivers’ License and clean driving abstract
- Present a professional image & behaviours on job sites or in public when dealing with customers, vendors, other service providers and with fellow staff members
- Effective verbal and written communication
- Demonstrate effective people skills and demonstrate positive team player attitude
- **Priority will be given to applicants with prior mine and/or fire suppression experience.**

**Job Types**: Full-time, Permanent

Pay: From $25.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended healt

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