Part-time Medical Office Assistant

1 week ago

Oshawa, Canada Glazier Medical Centre Full time

General Summary of Duties:

- Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff.
- Work in all areas of the medical centre including Urgent Care, Central Booking Department and Medical Reception for Family Physicians and Specialists.

Typical Physical Demands:

- Work may require sitting/standing for long periods of time; also stooping, bending and stretching for files and supplies.
- Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, use a telephone, copier, and such other office equipment as necessary.
- Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
- It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.

Typical Working Conditions:

- Work is performed in reception area. Involves frequent contact with patients.
- Fast Paced
- Ability to multi-task required
- Contact involves dealing with sick people.

Examples of Duties: (This list does not include all of the duties assigned)
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Checks in patients, verifies and updates necessary information for medical records.
- Maintains appointment schedules and follows office scheduling policies.
- Answers telephone, screens calls, takes messages, books appointments and provides information.
- Responsible for completing all necessary test requisitions and other forms accurately.
- Sorts and delivers mail, medical records, and other correspondence.
- Screens visitors and responds to routine requests for information.
- Maintains work area in neat and orderly manner.
- Must be familiar with specimen collections for tests giving appropriate instruction for correct collection when needed.
- Brief history of patients including height, weight, urine testing, vision testing, blood pressure, etc.
- Order stock supplies and stock examining rooms.
- Do hospital billing and office billing as required.
- Put patients in exam rooms.
- Assist with routine procedures such as pap smears, biopsies, syringes, etc. Be in the room, hand swab, specimen, etc.
- Physical cleaning of all surfaces in doctors' office.
- Surgical booking - organization of patients.
- Clean & autoclave speculums/other instruments.
- Book referral appointments.
- Set up appointment schedule for physicians on computer terminal.

Knowledge, Skills, & Abilities:

- Knowledge of business office procedures.
- Knowledge of grammar, spelling, and punctuation.
- Knowledge of medical terminology and laboratory procedures.
- Skill in operating a computer, photocopy machine, and fax machine.
- Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
- Ability to speak clearly and concisely.
- Ability to read, understand, and follow oral and written instruction.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.

**Education**:

- College with Medical Office Administration or related Diploma preferred. NOTE: we will consider applicants who are nearing completion of a Medical Office Administration program (graduating Winter/Spring 2024).

**Experience**:

- Prefer one year of work experience OR in-clinic placement experiences through your diploma program along with relevant education.
- Strong computer skills with experience using Electronic Medical Record systems (preferably PS Suite) an asset.

**Job Types**: Part-time, Casual

**Salary**: $19.51-$23.13 per hour

**Benefits**:

- Disability insurance
- Employee assistance program
- Life insurance
- RRSP match

Schedule:

- Day shift
- Evening shift

Application question(s):

- Part Time Employees are assigned a minimum of one shift (minimum 3 hours) per week, and could be scheduled up to 30+ hours per week. Shifts are days, evenings and weekends. Part-Time Employees, when not scheduled, must also be available Monday-Friday to receive same-day call-in shifts.

Does your schedule allow you to meet this expectation?

Ability to Relocate:

- Oshawa, ON L1H 2J9: Relocate before starting work (required)

Work Location: In person

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