Medical Office Assistant

3 weeks ago

Oshawa, Canada The CReATe Fertility Centre Full time

**Job Overview**:
**Duties and Responsibilities**

**Reception**
- Answer general phone inquiries using a professional and courteous manner
- Direct phone inquiries to the appropriate staff members
- Reply to general information requests with the accurate information
- Greet patients/suppliers/visitors to the organization in a professional and friendly manner

**General Administrative Services**
- Forward voice mail from the general mailbox to the appropriate department/staff member making sure emergencies are dealt with in a timely manner
- Sort incoming mail, faxes, and courier deliveries for distribution
- Prepare and send outgoing faxes, mail, and courier parcels
- Sort lab reports and file material according to the established procedure
- Inventory, purchase, receive and store the office supplies ensuring that basic supplies are always available (each department to do their own)
- Participate in the training of new staff

**Administrative Services for Patients**
- Call referred patients to book and/or confirm appointment dates and time
- Enter new patients into Practice Solutions
- Check out new patient (instruct patient on how to prepare for SONO/SALP)
- Assemble new patient charts in EMR
- Book appointments
- Handle all billing, bill outpatients for procedures and medications, copy of chart, non-OHIP consults.

**OB-GYN**
- File all lab reports in patient’s charts
- Bring abnormal lab results to the doctor’s attention
- Instruct patients on how to prepare for various test and procedures
- Book appointments for Obstetrics, Surgery, Urology and/or another specialist as instructed by doctor
- Support the doctor during OB-GYN examinations by ensuring the proper handling of instruments and assisting with procedures such as biopsies, swabs, pap smears, and others

**Qualifications**
- Post secondary education in business, computers or office management is an asset
- 1-3 years experience in a medical office setting
- Good oral and communication skills
- Strong administrative skills and basic computer skills
- Ability to multitask and stay calm under pressure
- Self-directed, Motivated, Compassionate
- Able to function well within a team environment
- Ability to assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization

Pay: $16.71-$25.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical office setting: 3 years (required)

Work Location: In person

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