Patient Care Coordinator

4 weeks ago

London, Canada Complete Respiratory Care Full time

**Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group and home oxygen therapy, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient, we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently seeking a **full time Patient Care Coordinator to join us at our London location.**

Working closely with clinicians and colleagues, this role is accountable for the administrative duties involved in the day-to-day operations of the clinic and includes responsibility for patient flow from 1st point of contact with the clinic including everything from greeting patients, to working with insurance providers to ensure timely processing of claims.

**Key Accountabilities**:

- General office administrative duties including managing appointments for patients and clinicians, processing doctor referrals, maintaining clinic inventory, etc.
- Overseeing patient account including initial set up, facilitating insurance claims, following up on warranty issues and processing accounts receivables.
- Perform data entry tasks.
- Confidentially manage patient accounts.
- Schedule patient visits and answer pre-visit questions, including billing questions.
- Discuss cost of service, insurance coverage, and payment options with the patient.
- Work as a team player to ensure each patient receives the best service possible.
- Maintain exam rooms for necessary supplies and materials. Ensure cleanliness.
- Schedule patient appointments and procedures according to established protocol.
- Greets patients and screens them for appropriate information.
- Maintain/review patient records, charts, and other pertinent information.
- Respond to/refer incoming patient phone calls.
- Perform other related duties as assigned.

**Qualifications**
- Minimum one-year relevant experience (Medical Office Administration diploma or equivalent preferred)
- Previous customer service experience is an asset
- Demonstrated interpersonal and communication skills
- Excellent organizational skills with attention to detail
- Ability to prioritize, problem solve and work as part of a team under mínimal supervision
- Computer skills, Microsoft Office suite
- Hours of work are work Monday to Friday, 9AM-5PM

We offer a fun and professional work environment, and competitive wages based on experience. If you are a Clinician looking for a rewarding role then we look forward to hearing from you

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- We require our team members to be fully vaccinated against the Covid-19 virus. Are you able to provide proof of vaccine?
- What are your salary expectations for this position?

**Experience**:

- Customer service: 1 year (required)

  • Complex/palliative Care Coordinator

    4 weeks ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Complex Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Care Coordinator

    3 weeks ago

    London, Canada Lifemark Health Group Full time

    **Care Coordinator - Lifemark Health Group** The **Care Coordinator **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional...

  • Customer Care Coordinator

    6 days ago

    London, Canada ParaMed Home Health Care Full time

    Under the direction of the Operations Manager or Coordination Supervisor, the Care Team Specialist will act as the primary point of contact for clients and field staff, offering superior customer service skills as they match clients in need of care to appropriate field staff. **If the following statements sound like you, then you might make a great Care...

  • Manager, Patient Safety and Risk

    1 month ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking a **Manager, Patient Safety and Risk!** Opportunity Summary: Reporting to the Director, Patient Safety & Risk, the Manager, Patient Safety & Risk, is responsible for the implementation, and evaluation of a system-wide and organizational Patient Safety improvement efforts in...

  • Care Coordinator Manager

    3 weeks ago

    London, Canada Lifemark Health Group Full time

    **Care Coordinator Manager - Lifemark Health Group** **Location**: The **Care Coordinator Manager** is responsible for ensuring the day-to-day operations of a clinic runs smoothly within the ‘front and back’ end, for both patients and staff. The position works closely with a Clinic Director/Manager or Business Lead and may manage other administrative or...

  • Scheduling Coordinator

    1 month ago

    London, Canada ParaMed Home Health Care Full time

    **Description**: - As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. **Why you’ll love working here**: - Celebration and Recognition programs - Part time and Full-time opportunities -...

  • Scheduling Coordinator

    1 month ago

    London, Canada ParaMed Home Health Care Full time

    As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. **Why you’ll love working here**: - Celebration and Recognition programs - Part time and Full-time opportunities - Comprehensive health and...

  • Care Coordinator Manager

    1 month ago

    London, Canada Lifemark Health Group Full time

    **Care Coordinator Manager - Lifemark Health Group** **Location: Lifemark physiotherapy Westmount - 785 Wonderland Rd S, London, ON N6K 1M6** **Status: Full-Time Temporary Contract - 12-18 month Mat Leave** The **Care Coordinator Manager** is responsible for ensuring the day-to-day operations of a clinic runs smoothly within the ‘front and back’ end,...

  • Client Care Coordinator

    7 days ago

    London, Canada OSR Clinics Full time

    The Client Care Coordinator is responsible for all front desk duties at our London and Kitchener locations. The Kitchener office is open Monday and Wednesday, and London is open Tuesday and Thursday. Duties include answering telephones, checking patients in for appointments, calling clients to book appointments, billing, processing payments, typing reports,...

  • Complex/palliative Care Coordinator

    4 weeks ago

    London, Canada Central westhealhline Full time

    **Job ID** - 2023-6216**# Positions** - 1**Job Type** - Temporary (Full-Time)**Location : Location** - CA-ON-London**Job Industry** - Government and Public Sector, Healthcare and Medical Services**Career Level** - Experienced**Job Description**: - Home and Community Care Support Services South West is seeking - **Complex Care Coordinators**!What is a Care...

  • Manager, Home and Community Care

    1 month ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking a **Manager, Home and Community Care for our Chronic Community Portfolio**! Opportunity Summary: As a member of the Home and Community Care Team, the Manager, Home and Community Care is responsible for managing daily operations to ensure that effective and efficient...

  • Consultant, Care Partnership

    6 days ago

    London, Canada St. Joseph's Health Care London Full time

    Reporting to the Coordinator, Care Partnership, the Care Partnership Consultant will support St. Joseph's Health Care London in engaging patients, residents and families as full partners in care through the principles of our Care Partnership Framework. As an advocate for person and family centered care, a key responsibility will be to continually manage a...

  • Patient Relations Specialist

    6 days ago

    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: January 24, 2023 Deadline: February 6, 2023 Non-Union **Department Name**: Patient Experience Working within the framework of People-Centred Care, the Patient Relations Specialist has direct accountability to the Manager of Patient Experience and is responsible for managing patient and care partner concerns/complaints in a...

  • Patient Relations, Privacy and Risk Assistant

    6 days ago

    London, Canada St. Joseph's Health Care London Full time

    Posting # 52757 - [ Non-Union ] Patient Relations, Privacy and Risk Assistant Patient Relations, Privacy and Risk St. Joseph's Hospital - London, ON Full Time **Essential Qualifications** - Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA - Community College Diploma in a related field such as Medical Office...

  • Dental Patient Coordinator

    6 days ago

    London, Canada London City Dental Full time

    Looking for an enthusiastic, friendly Dental receptionist with strong front desk skills to join our professional team. Duties will include welcoming clients,COVID-19 screenings, managing patient's dental insurance, financial accounts and maintaining daily schedules. This position is available immediately. We offer a competitive salary based on...

  • Attendance and Scheduling Coordinator

    1 month ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking an **Attendance and Scheduling Coordinator**! Opportunity Summary: Reporting to the Manager, Human Resources, as a member of the human resources and organizational development teams, the Attendance and Scheduling Coordinator, is responsible for providing solutions for...

  • Manager, Patient Safety and Risk

    1 month ago

    London, Canada Central westhealhline Full time

    **Job ID** - 2023-6210**# Positions** - 1**Job Type** - Full-Time**Location : Location** - CA-ON-London**Job Industry** - Government and Public Sector, Healthcare and Medical Services**Career Level** - Management**Job Description**: - Home and Community Care Support Services South West is seeking a - **Manager, Patient Safety and Risk!** Opportunity...

  • Manager (Coordinator), Medicine Services

    1 week ago

    London, ON, Canada St. Joseph's Health Care, London Full time

    CARING FOR THE BODY, MIND & SPIRIT SINCE 1869 Medicine Services Joseph's Hospital - London, ON Full Time Joseph’s strategic plan, the Coordinator of Medicine Services will support building regional coalitions that will reach out to the people who need us most and close gaps in care. The incumbent will work to ensure that excellent care is...

  • Patient Access Clerk

    4 weeks ago

    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: January 26, 2024 Deadline: February 8, 2024 Non-Union **Department Name**: Bed Management - Victoria Hospital / University Hospital Reporting to the Manager of Patient Access and Flow, the Patient Access Clerk is responsible for the hospital’s bed management function, including accurate and timely processing, documentation and...

  • Patient Access Clerk

    1 month ago

    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: September 5, 2023 Deadline: September 11, 2023 Non-Union **Department Name**: Bed Management - Victoria Hospital / University Hospital Reporting to the Manager of Patient Access and Flow, the Patient Access Clerk is responsible for the hospital’s bed management function, including accurate and timely processing, documentation...