Account Executive Ii

3 months ago

Ottawa, Canada Johnson Controls Full time

**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What we offer**
- ** Competitive salary**
- Paid vacation/holidays/sicktime - **15 days of vacation first year**
- Comprehensive benefits package including, medical, dental, and vision care - **Available day one**
- Extensive product and on the job/cross training opportunities **With outstanding resources**
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy

**What you will do**

The Account Executive - Security is responsible for promoting and selling Johnson Controls services and technology related to the security domain. This includes building relationships, closing new business for Johnson Controls and ensuring customer retention. This person is the Johnson Controls "brand steward", charged with telling the Johnson Controls story and clearly demonstrating that Johnson Controls is the leading electronic security provider. The position is responsible for securing profitable sales and upgrades to new Johnson Controls Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.

**How you will do it**
- Adhere to current Johnson Controls policies, procedures, products, programs and services.
- In addition to uncovering upgrades and upselling opportunities within existing account base will be creating new market share by selling Johnson Controls products and services to new local commercial customers. Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
- Follow up with prospects.
- Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
- Process work order and complete all paperwork in accordance with approved and standardized procedures.
- Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service. Obtain referrals.

**What we look for**

**Required**
- High school degree or diploma in related technical electronics equivalent required.
- Must be Bilingual French and English
- Proven Commercial Industry experience
- Experience designing, deploying and supporting customer solutions in a technology related field.
- Proficiency in Microsoft Windows environment, MS Teams, Salesforce, Compass (ERP) - adept at Excel spreadsheet formulas.
- Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations.
- Action and goal oriented to achieve results.
- Valid drivers' license with clean driving record.
- Ability to work a full-time schedule.

**Preferred**

College degree preferred.

Previous Experience in electronic security industry.

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