Intermediate Import Specialist

2 weeks ago

Edmonton, Canada Farrow Full time

**Shift Details**:
Primarily working Monday to Friday, from 8:00am to 4:30pm.

**Company Summary**:
Farrow is a diversified, family-owned business that facilitates international trade by executing comprehensive customs brokerage and integrated logistics solutions. We provide our clients peace of mind with our customs brokerage, shipping and freight-forwarding capabilities for Canada and the United States.

Farrow Prides itself on providing exceptional customs service with a true focus on trade compliance. It is our passion for personalized care that has led to Farrow being in business for over 100 years and has allowed us to constantly expand with 29 locations across North America and we're still growing We're real people, family-owned and dedicated to our employees with a history of reinvesting in them. This commitment and dedication are why many of our employees have been with us longer than 20 years and why we have been recognized as one of Canada's Best Managed Companies for 10 consecutive years.

Position Summary

The Intermediate Import Specialist is primarily responsible for analyzing clients’ daily reports and upcoming shipment information to determine the tariff, duty and tax rate, as well as preparing entries as needed. May also assist with Quality Control of completed entries.

Key Responsibilities (Supervisory/Materials/Information)
- Contact clients or client vendors for additional information or documentation.
- Assist Junior Raters and Release Agents with problems or backlogs when necessary. Provide coaching or training as assigned.
- Enter shipment data into system for release and monitor arrival and release of freight when required.
- Perform Quality Control of completed entries as assigned.
- Keep track and follow-up on dated entries.
- Complete a variety of other related duties as assigned.

Education and Experience
- Secondary School or related experience
- Certified Customs Specialist (CCS) preferred
- Minimum of three years general customs brokerage experience customs with at least one year of comprehensive rating experience

Competencies, Working Skills & Attributes
- Solid knowledge of Customs Tariff, Explanatory Notes, General Rules of Interpretation, regulations, release initiatives, ACROSS systems and ocean release processes
- Excellent attention to detail; able to make recommendations
- Excellent problem solving skills
- Strong organizational and time management skills with the ability to prioritize work and meet deadlines in a fast paced environment
- Strong communication skills, both written and verbal in order to communicate clearly and concisely with coworkers, other departments and clients
- Ability to work with mínimal supervision
- Tactful and dependable

Working Conditions, Mental Effort & Physical Requirements
- Ability to sit for extended periods of time
- Ability to focus on computer screen and / or written materials for extended periods of time
- Manual dexterity required to use desktop computer and peripherals
- Must work under deadline and related stresses in a timely and efficient manner
- Must be able to professionally handle various situations as they arise
- Must be able to work some statutory holiday and/or Saturday shifts (if required)

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.

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