Category Support/logistics Coordinator

6 months ago

Saskatoon, Canada Star Produce Full time

**Whole Leaf**, part of the Star Group of companies, is on a mission to grow Canada’s best-tasting and most sustainable lettuce, 365 days a year. Our 12-acre greenhouse facility near Coaldale, Alberta, is one of the most technologically advanced lettuce greenhouses on earth, producing Inspired Greens and Inspired Leaves for customers across Canada. Innovations in the use of robotics, integrated pest management, water conservation and automation help make Inspired Greens a clean, healthy and delicious choice. Thanks to customer-favorites products such as our whole-head living lettuce and ready-to-eat cut greens, Whole Leaf’s products are in high demand across the country. Join Whole Leaf and set the bar for Canadian-grown fresh produce.

**Focus**

The Category Support/Logistics coordinator will primarily be responsible to support the management of the greenhouse lettuce category and full cycle logistics.

**Key Accountabilities**:

- Responsible in supporting the management of the Greenhouse Lettuce Category
- Responsible in support of selling of full product assortment on national level to retail and foodservice customers
- Create, input and revise purchase orders and communicate with customers on confirmation of orders
- Customer sample and product donation management
- Sales administration for Accounts Receivables
- Monitor inventory and order staging with carrier arrival to facilities
- Communicate with customers to drive sales and increase order sizes
- Assist with production planning and inventory management of greenhouse products on an “on demand” basis
- Manage inbound loads and transfers between warehouses
- Booking carriers to deliver orders
- Communication with growers/shippers for pick ups
- Communication with buyers, sales and inventory teams
- Coordinating internal loop of assets and maintaining asset inventory levels at designated facilities
- Ensuring load temperatures and monitor alarms are addressed with carriers to maintain product integrity and customer compliance for Quality Assurance programs
- Tracking of all shipments and management of documentation
- Track all loads to ensure on time arrivals, trouble shoot potential problems or delays
- Keeping up to date on and negotiating freight rates
- Carrier development, contract development and negotiation and claims settlement
- Working with other produce categories to maximize freight
- Creating load plans and booking delivery appointments
- Ongoing communication with carriers for the purposes of tracking orders as well as within the Interprovincial Logistics and Inventory team
- Regularly liaising between the sales teams and the warehouses
- Processing logistic/truck claims, reporting on recovery and follow up with carriers
- Processing customer rejections/returns (order adjustments and Sale adjustment memo’s)
- Following up on proof of delivery and settling delivery discrepancies with Accounts Receivable
- Create transfer orders on both perishables and non-perishable items
- Other duties as they arise and are assigned

**Key Attributes and Skills**:

- Basic knowledge of operations function processes and cross-functional exposure to other company business operations (logistics, inventory management, marketing, supply chain)
- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment

Ability to be adaptable and problem solve in new and changing situation
- Team player; ability to build and maintain effective relationships both internal and external
- Planning and organization; strong time management skills and ability to multitask under tight deadlines and through conflicting priorities
- Strong negotiation skills
- High level of integrity and work ethic
- Willingness to learn quick, problem solve and think creatively
- Excellent Verbal and Written Communication

**Education and Experience**:

- Degree or diploma in business or agriculture-related field or relevant experience
- 1-3 years experience in Sales, Procurement, and/or Logistics
- Knowledge of retail sales based trading systems such as iTradeNetwork, SPS, and other platforms considered an asset

**Working Conditions**
- Potential interaction with customers/clients, and the public at large
- Flexible hours including nights, weekends, and holidays

**Why Us?**

We offer a highly competitive compensation package with a comprehensive benefits plan that includes:

- Dental care
- Extended Healthcare
- Disability Coverage
- Vision Care
- Life Insurance
- Employee Assistance Program

**About the Star Group**

We love fresh produce **The Star Group** operates in every facet of the produce industry, growing fruits and vegetables in our Canadian greenhouses, partnering with growers across Canada and importing the best and freshest from around the world. Our brands are Just Picked, Big Taste and Inspired Greens, and we believe our products are raising the bar for Canadian produce. If you embody our values of Passion, Persistenc

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