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Dental Receptionist

3 months ago


Ottawa, Canada Britannia Village Dental Centre Full time

Job Overview:
We are seeking a skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing excellent customer service and administrative support in a dental office setting. This is a vital role in ensuring the smooth operation of the dental practice.

**Duties**:

- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm appointments using AbelDent and RecallMax systems
- Answer phone calls and address patient inquiries or concerns
- Manage patient records and update information as necessary
- Verify insurance coverage and process insurance claims and estimates
- Collect payments and provide accurate billing information to patients
- Maintain cleanliness and organization of the front desk area
- Assist with other administrative tasks as needed

**Experience**:

- Previous experience as a Dental Receptionist is required
- Familiarity with dental terminology and procedures is a plus
- Proficiency in using phone systems and handling multiple phone lines
- Knowledge of dental software such as AbelDent is required
- Knowledge of RecallMax is desirable
- Strong attention to detail and ability to multitask effectively
- Excellent communication and interpersonal skills

**Job Types**: Full-time, Permanent

Pay: $22.00-$30.00 per hour

Expected hours: 37 - 40 per week

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

Application deadline: 2024-04-22