3pl Logistics Coordinator

4 weeks ago

Montréal, Canada Godspeed Supply Chain Full time

**Title**: 3PL Logistics Coordinator

**Industry**: 3PL Logistics

**Location**: Montreal

**Job Type**:Full-time, Permanent

**WHO WE ARE?**

Godspeed Supply Chain is a privately held North American third-party logistics (3PL) company. We specialize in delivering safe, efficient, and reliable point-to-point surface transportation services within North America and provide comprehensive global freight forwarding solutions. From traditional ad hoc brokerage services to fully outsourced supply chain solutions, we offer a diverse range of services tailored to our valued clients' unique needs.

**JOB SUMMARY**

**RESPONSIBILITIES**
- Create work orders with accurate information.
- Receive, analyze, and process booking information from the client, ensuring the identification and confirmation of appropriate routes, verification of service requirements, and entering the information into the Transportation Management System (TMS).
- Maintain regular contact with the client throughout the order duration, providing updates on both positive and negative occurrences.
- Manage appointment scheduling and coordination.
- Optimize the company's profit margin while ensuring service quality remains uncompromised.
- Resolve issues as they arise, collaborating with the Branch Manager, Sales, and/or Administration to find effective solutions.
- Effectively communicate and negotiate any additional charges with clients, while ensuring accuracy of client information.
- Possess a comprehensive understanding of client needs and align the company's services to effectively meet those needs.
- Track and trace planned loads to ensure timely pickup and delivery.
- Process orders to assigned carriers efficiently.
- Assist in pricing based on customer knowledge and meet established deadlines.
- Proactively solicit freight from existing customers to drive business growth.
- Perform other duties as required by business needs or as assigned.

**QUALIFICATIONS**
- High School diploma. Post-Secondary Degree preferable.
- Diploma in Logistics or International Trade is an asset and/or industry accreditation such as CITT, CCLP, CIFFA, P.LOG.
- Minimum of 2-3 years' experience in a 3PL dispatch environment.
- Strong knowledge of North American geography.
- Working knowledge of all North American surface transportation services, including LTL, TL, and Intermodal.
- Complete understanding and use of all aspects of highway and intermodal transportation.

**COMPETENCIES**
- Positive and proactive team player.
- Proven commitment to providing superior, timely internal and external client service.
- Excellent time management, multi-tasking, problem-solving, analytical, and organizational skills.
- Demonstrates confidence, enthusiasm, and a desire to excel.
- Persistency and ability to negotiate with professional skills and expertise.
- Ability to tolerate and thrive within an environment involving very demanding situations and customers.

**WHY WORK WITH US?**
- Competitive Compensation: Above-average industry compensation package including base salary plus commission.
- Operational Support: Full support and assistance to grow your client base.
- Stability, Support, and Loyalty: Join a stable, supportive, and loyal work environment.
- Work-Life Balance: Enjoy paid time off for a healthy work-life balance.
- Comprehensive Benefits: Health and dental benefits, long-term/short-term disability, and life insurance coverage.
- Growth Opportunities: Develop professionally and advance your career.
- Collaborative Team Environment: Be part of a supportive and collaborative team.

**Job Types**: Full-time, Permanent

**Salary**: From $21.00 per hour

**Benefits**:

- Automobile allowance
- Company events
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- 3PL: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person

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