Customer Service Representative

2 months ago


Winnipeg, Canada Mr Rooter Plumbing of Winnipeg Full time

**Customer Service Representative and Field Dispatcher**

Do you consider yourself a hero? Like to talk to people and make their day? Then you might be a perfect fit for Mr Rooter Plumbing

As a Customer Service Representative, you are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

**Specific Responsibilities**:

- Receive incoming calls in a professional and courteous manner
- Prioritize and coordinate the scheduling of services to be dispatched to various technicians.
- Coordinate delays in schedule with customers and service technicians
- Other office and field support as required

**Job Requirements**:

- **Minimum 3-5 years office experience**:

- **Minimum 1-2 years of dispatcher experience would be considered an asset**:

- **Must be proficient with Apple products.**:

- Experience with Service Titan or similar Customer Relationship Management Program would be an asset
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Team player who can work independently

**Hours: Friday, Saturday, Sunday and Monday (4 - 10 Hour shifts**)

**Benefits**:Benefit package after 3 months, staff events, on-site gym and a fun environment.

**To apply**:
Send Resumes to Andrew at

Please note interviews will be held on Fridays between 9 and 4

Pay: $18.00-$22.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site gym
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- Every Weekend

Application question(s):

- Are you available to work all weekends?

**Experience**:

- Dispatch: 1 year (preferred)
- Office: 2 years (preferred)

Work Location: In person



  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...


  • Winnipeg, Canada ProWide Parcel Service Full time

    We are a local small business in a fast paced industry seeking a Customer Service Representative. In this position, you will be the main contact for customers on various requests in a timely manner and working with our operations team to ensure daily targets are met and exceeded in an efficient manner. This position requires a high level of organization,...


  • Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...


  • Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer Service...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Collision and Glass has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...


  • Winnipeg, Canada T&T Soils LTD Full time

    Job Overview: T&T Soils LTD is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. **Responsibilities**: - Assist...


  • Winnipeg, Canada Crown Auto Group Full time

    Senior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street Job type: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level, while...


  • Winnipeg, Canada crownautogroup Full time

    Senior Customer Service Representative Crown Autobody and Glass - 1717 Waverly Street **Job type**: Full Time We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada's Best Managed Companies and one of Aon Hewitt's Best Employers Platinum level, while providing...


  • Winnipeg, Canada Congebec Inc Full time

    **Customer Service Representative** Congebec is a Canadian based supplier of multi-temperature storage, distribution and value-added services supporting the food, retail and CPG industry. Committed to food safety, Congebec is a leader in the Canadian marketplace and is ranked 15th in North America. With more than 500 employees and 45 years’ experience,...


  • Winnipeg, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: POSITION TITLE: Customer Service Representative REPORTS TO: Branch Manager DEPARTMENT: Milwaukee Product Service BAND LEVEL: L1 About TTI Canada & Milwaukee TTI is a world-class leader in design, manufacturing, and marketing of power tools,...


  • Winnipeg, Canada KPI Connect Ltd. Full time

    **TITLE**:ABC Supply** **Customer Service Representative** **LOCATION**:330 - 70 Arthur Street, Winnipeg, MB** **DATE AVAILABLE**:As soon as possible** **CAMPAIGN HOURS**:Monday - Friday 8:00am - 7:00pm CST (As Needed)** **JOB DESCRIPTION**: Customer Service Representatives on ABC Supply will conduct Customer Satisfaction Surveys on behalf of ABC Supply...


  • Winnipeg, Canada UW Winnipeg Full time

    UW Winnipeg is looking for a Customer Service/Sales Representative to take on the responsibility of creating and maintaining lines of communication with our customers. They will provide product and service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client. The primary objective of the Customer...


  • Winnipeg, Canada Mr. Rooter Full time

    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very important service work that’s always needed, even in times of economic uncertainty. As a customer...


  • Winnipeg, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Eastern Collision Centre** **Winnipeg, Manitoba, On-Site** **Schedule: Monday to Friday, 8 am - 5 pm** **Eastern Collision Centre** is looking for a **Customer Service Representative** located in **Winnipeg, Manitoba**. We are a growing team with opportunities for career advancement. **What We Offer**: -...


  • Winnipeg, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Eastern Collision Centre** **Winnipeg, Manitoba, On-Site** **Schedule: Monday to Friday, 8 am - 5 pm** **Eastern Collision Centre** is looking for a **Customer Service Representative** located in **Winnipeg, Manitoba**. We are a growing team with opportunities for career advancement. **What We Offer**: -...


  • Winnipeg, Canada VPC Group Inc Full time

    As industry leaders, VPC Group is Canada’s largest foam and fiber manufacturer. We have been a premier supplier to Canadian and US manufacturers for over 61 years. With an unmatched footprint from coast-to-coast, we provide world class products and service to partners throughout North America. VPC Group Inc., has an opportunity for a permanent part-time...


  • Winnipeg, Canada Carrera Customs Full time

    **Position**: Customer Service Representative **Location**: Carrera Customs, 155 McPhillips St **Employment Type**: Full-Time and Part Time Available. Seasonal and Permanent **Job Summary** Carrera Customs is looking for a personable and motivated Customer Service Representative to join our team. As a key point of contact for our customers, you’ll ensure...