Development Officer

6 months ago

Vancouver, Canada BC Schizophrenia Society Full time

**Job Posting**

**BC Schizophrenia Society**

**Development Officer**
**Full-Time - 37.5 Hours**
**Annual Salary Range - $55,000-$58,000**

**Why Join the BC Schizophrenia Society?**

The British Columbia Schizophrenia Society (BCSS) has a vision where those affected by schizophrenia and other serious mental illness receive effective treatment and support, and family members are an essential partner within the mental health system. Our mission is to support families affected by schizophrenia and other serious mental illness in British Columbia through education, advocacy and research. BCSS was founded in 1982 and is a non-profit organization with the provincial office located in Vancouver, BC.

The BCSS Development Officer position includes a comprehensive benefits package, which includes healthcare, dental, RRSP matching, and a generous allotment of paid sick days and vacation time. This is a primarily remote position, requiring weekly visits to the provincial office in Vancouver for banking and administrative tasks, as well as attendance at special events and meetings.

**Development Officer Position Summary**

A key fund development role within BCSS, the Development Officer contributes significantly to the growth and sustainability of the development portfolio. This role is responsible for donor and member relations, administration of the donor/membership database, reporting, flawless documentation of charitable intent and interaction with donors, while acting as the guardian for adherence to policies that affect donors and administration of the donor and BCSS membership database. The Development Officer also leads in the management of membership services ensuring growth and retention, timely and friendly communication with members and reporting.
- The position reports to the Director of Development._

**Responsibilities**:
**DONOR RELATIONS MANAGEMENT (75%)**
- Acts as the society’s DonorPerfect database administrator
- Enters all donation/gift information, including gifts‐in‐kind, sponsorships, pledges
- Maintains detailed records of all donations, donor contact, information/address changes, donor interactions, donor attributes, recognition and communication preferences
- Generates charitable tax receipts and/or business receipts required per BCSS policies and procedures while adhering to Canada Revenue Agency guidelines
- Performs regular database maintenance, including system backups and duplicate management
- Produces reports, constituent/donor lists, or other data generated from the database
- Creates online donation templates and monitors online donations
- Coordinates the merging, mailing, signing and printing of appeal letters, thank you letters and donor correspondence
- Assists with annual/monthly appeals and donation renewals
- Assists with monthly financial reconciliation and annual audit
- Prepares and completes bank deposits
- Performs related duties, such as word processing, maintaining donation record filing systems, faxing, scanning, and photocopying
- Assist with and attends the Donor Appreciation Event
- Provides support to the Director of Development as required
- Attends BCSS Foundation monthly Board meetings and responsible for taking Board minutes

**MEMBERSHIP MANAGEMENT (25%)**
- Develops a membership attraction and retention strategy
- Maintains immaculate records, member contact information/address changes, recognition and communication preferences
- Responds to member inquiries and provides information on membership, policies, processes, and benefits
- Ensures the fulfillment of membership benefits
- Produces reports, member lists, or other data generated from the database
- Manages the annual membership renewal process
- Works with the communications team on membership awareness/marketing pieces

**OTHER**
- Follow all BCSS policies and procedures to ensure safety and risk management
- Other applicable duties as requested by the executive team
- Expected to support and attend events and other and any other societal or staff meetings as required

**Requirements**:

- Post-secondary education in a related field
- 2-5 years of fundraising experience in a not-for-profit setting
- Experience with donor CRM platforms (preferably DonorPerfect) and/or have the ability to become adept at using the DonorPerfect donor and membership management system
- A passion for community involvement and philanthropy
- Strong listening, interpersonal, and relationship-building skills
- Must be proficient with Microsoft Office including Word, Excel, Power Point, Outlook, and Teams

**Core Competencies**:

- Strong written and oral communications skills with a strong attention to detail
- Ability to take initiative
- Excellent administrative, time-management and organizational skills
- Demonstrated critical thinking/problem-solving skills
- Ability to work effectively under tight deadlines and manage multiple projects
- Ability to work independently and collaboratively in a team environment
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