F&b Servers

1 month ago

Toronto, Canada Donalda Club Full time

***:
Under the supervision and direction of the Restaurant Manager, the Server will perform his/her duties to ensure an excellent dining experience for members and guests in every aspect including high quality service, cleanliness of dining area, food quality, etc. A Server is expected to be knowledgeable, well-groomed, and friendly and represent Donalda Club in a professional manner while providing an unforgettable dining experience. The incumbent is expected to have strong interpersonal skills, organizational skills, be reliable, have a strong perseverance for training and be able to work under pressure in a fast-paced environment.
**DUTIES & RESPONSIBILITIES**:

- Perform all duties to ensure the dining area is clean and safe for members and staff including cleaning tables, polish glassware and cutlery, clearing used plates, service station, fridge, etc.
- Prepare dining areas for members prior to their arrival including setting up buffet when required, restocking condiments, setting up tables, etc.
- Be knowledgeable of daily specials and menu items including daily soup, ingredients and fitness special
- Serves food and beverages according to Donalda Club’s set standards as stated in the service manual
- Perform all closing/opening duties as assigned by supervisor or manager on each shift
- Handles complaints from guests and members in a professional manner and informs direct supervisor to resolve any issues
- Ensure all member information is correctly inputted to the JONAS system when taking orders
- Perform various duties for the patio including opening umbrellas, placing centerpieces, and make cutlery roll-ups as needed.
- Rearrange tables and chairs when requested by management or members
- Continuously monitor dining areas to ensure high quality of the overall dining experience
- Represent Donalda Club in a professional manner by obliging to the proper standards outlined in the Donalda Club Dress Code Policy
- Perform other task as assigned

**HEALTH & SAFETY**:
All employees have a responsibility to ensure that the club is a healthy and safe environment.
**Employee must**:

- Work in compliance with the Occupational Health and Safety Act regulations and the Club’s Health and Safety policies and procedures.
- Use or wear any equipment, protective devices or clothing required by the club.
- Report to your manager/supervisor any known equipment or protective device that may be dangerous, missing or defective.
- Report any known workplace hazard or violation of the Act or regulations to your manager/supervisor.
- Report all accidents, illness, or “near miss” incidents to your manager/supervisor immediately.
- Do not remove or disable any protective device
- Handle hazardous substances according to the Workplace Hazardous Materials Information System regulations.
- Work safely and not use or operate any equipment in a way that may endanger any worker.
- Do not engage in any prank, contest, feat of strength, running or rough and boisterous conducts which may jeopardize their safety of the safety and well-being of others.

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