Dental Receptionist
6 months ago
Are you a people person who thrives on providing exceptional customer service with warmth and politeness? Do you excel in organizing tasks and managing multiple responsibilities effectively? If so, we welcome you to join our dedicated team at Family Dentist Tree.
We are actively seeking a full-time Dental Receptionist who possesses outstanding communication skills, both verbally and in writing. Your role will be instrumental in caring for our patients and ensuring they receive the highest level of service.
At Family Dentist Tree, we pride ourselves on fostering a culture of collaboration, teamwork, and continuous growth. We value individuals who enjoy taking on new initiatives and working together towards shared goals.
**Responsibilities**:
- Create a warm and inviting atmosphere to make patients feel comfortable and valued during their visit to the dental office.
- Proficiently manage phone inquiries, daily appointments, booking overdue patients, scheduling follow-ups, addressing cancellations, and sending timely reminders.
- Coordinate and schedule appointments for new patients, ensuring a seamless onboarding process and addressing inquiries.
- Assist patients with financial arrangements, explain billing procedures, clarify insurance coverage.
- Utilize effective communication to convey treatment plans, addressing patient questions and enhancing understanding and confidence.
- Proactively coordinate and schedule hygiene appointments, maintaining a fully booked schedule for the day.
- Update patient records on ABELDent with accurate documentation of new treatment plans, insurance details, and billing information.
- Processing and following up on dental claims and payments from insurance companies
- Go the extra mile by taking on additional initiatives such as social media management, reputation management, or other responsibilities to further enhance the practice's presence and patient experience.
- (Optional) Experience as a dental assistant is welcome
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$30.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Company events
- Dental care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Work Location: In person
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