Marketing Manager
2 weeks ago
**Midnight Marketing** is an energy industry focused digital marketing agency specializing in branding, websites/apps and creative design (video content, 2D/3D design, copywriting and digital advertising).
Our team is agile, creative and eats stress for breakfast, lunch and dinner. If you're looking for a walk in the park, you've come to the wrong place. We can guarantee you challenges, learning opportunities and constant change. This job will make you a better communicator, better at managing stress and more confident in your abilities. We believe in training without micromanaging. We believe in building an environment where teammates support each other. We believe in growth Joining MM is helping build the foundations of a new team and being integral to daily innovation.
**Our Marketing Manager** is a self-starter, a leader and results oriented. They are a digital marketing guru with experience working in many different industries and with many types of creatives. Their job is going to entail leading and guiding our client facing team to hit client goals with digital marketing solutions. They will directly oversee our Marketing Project Managers and Marketing Coordinators, and help them strategize, plan and execute their clients’ marketing programs.
They're a people person with extensive client and inter-personal relationship experience under their belt. They’re a clear communicator, with excellent social skills, a knack for teaching soft skills and a natural at conflict resolution. They’re the leader of our client-facing team. They’re responsible for onboarding new team members as well as new clients, and introducing them to the Midnight Marketing experience. They manage the success of our customers’ experience from the inside out by ensuring our team is primed and ready for anything.
**WHAT YOU DO**
- Receiving client feedback and delivering it to the team, ensuring a positive client experience.
- Overseeing the client-facing team made up of Marketing Project Managers and Marketing Coordinators, creating and providing tools, support and training to make sure they’re successful.
- Joining initial calls with new customers and new team members to get everyone set up for success from day one.
- Joining client calls that require mediation, special attention and conflict resolution.
- Creating and providing training programs for Marketing Project Managers and Marketing Coordinators on: Client communication, Conflict resolution, Stress management, How to manage client projects both short and long term, How to effectively communicate with a creative team
- You work with Team Success Manager to improve onboarding processes for your team.
**WHAT YOU NEED**
- At least 2 years of Management Experience in a customer service capacity. Experience leading a team of 10+ people.
- Experience dealing with conflict resolution within a team and with customers.
- At least 5 years of Digital Marketing experience in a Project Management capacity.
- A positive attitude, self-driven and proactive nature.
- An ability to work fast, deliver and multitask.
- Leadership qualities and excellent communication skills.
- Patience and active listening skills.
- A passion for service.
**WHAT’S A BONUS**
- In depth knowledge of the Oil and Gas industry
- Specifically B2B Digital Marketing experience.
- Experience in management within a startup environment
Pay: $60,000.00-$65,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Flextime
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Team Management: 2 years (required)
- Project Management in Digital Marketing: 5 years (required)
**Language**:
- English (required)
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