Assistant Restaurant Manager

3 months ago

Campbell River, Canada Naturally Pacific Resort Full time

**The Team**
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

**The Role**
As a key member of our team the Assistant Restaurant Manager plays a key role in supporting the Restaurant Manager to ensure the smooth and efficient operation of the restaurant, with a primary focus on front-of-house management and day-to-day operations. This position helps to maintain the highest standards of service, cleanliness, and ambiance, while contributing to financial management and staff coordination. The Assistant Manager works closely with the team to develop and implement standard operating procedures, ensuring compliance with all relevant regulations. Strong leadership, attention to detail, and a proactive approach are essential in this fast-paced, dynamic environment. The Assistant Restaurant Manager must also be adaptable, thrive under pressure, and contribute positively to the overall guest experience and team success.
**Your contributions to the team include**:

- Support the delivery of excellent guest service, ensuring a memorable dining experience for all guests.
- Assist in anticipating guests’ needs and work to exceed their expectations, promptly addressing guest feedback to resolve any issues.
- Help maintain the restaurant’s ambiance, cleanliness, and appearance throughout service, ensuring consistent quality.
- Support the Restaurant Manager in hiring, training, and supervising front-of-house staff.
- Additional tasks and duties as assigned.

**A few things we are looking for in a new team member**:

- 3+ years’ progressive experience in the food industry.
- 2+ years’ progressive experience working in a supervisor or management role.
- Ability to work effectively and collaboratively in a demanding, multi-cultural, and diverse environment within required deadlines.
- Excellent interpersonal and communication skills.
- High level of organizational skills.
- Flexibility and ability to adapt to changing priorities.
- Ability to lead and motivate others.
- Ability to create and promote a fun working environment.
- Experience in Silverware POS System.
- Serving It Right Certification.

**Perks & Benefits**
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.
- Comprehensive employer paid health, vision, and dental coverage for you and your family.
- Access to ongoing training and development opportunities to support your career growth and advancement within the company.
- Employee and Family Assistance Program.
- Discounts on various resort amenities and services such as food, golf, retail, and spa.
- Support for your health and wellness goals.
- Registered Pension Plan (RPP) eligibility after 1 year.

We are committed to fostering a positive and supportive work environment where our employees feel valued, respected, and motivated to excel. We believe that by investing in our team members' well-being and professional development, we can collectively achieve success and create a thriving and fulfilling work environment.

**The Resort**
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.

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