Customer Service Representative

4 weeks ago


Sarnia, Canada Sarnia-Lambton Rebound Full time

Sarnia Lambton Rebound is a non-profit agency committed to youth between the ages of 8 and 24. We promote changed attitudes and behaviours and working with young people to develop skills that promote a positive response to self, family and community. We are looking for an enthusiastic, creative person with program coordination experience to support our team in the Sarnia office.

ReFound Store is a social enterprise designed to: reduce environmental waste; create local employment & workforce training opportunities; provide an inclusive shopping experience; act as a platform to showcase young artists, entrepreneurs, and change makers; and use profits to help support local Rebound programs.

This position will be responsible for:

- Data entry and pricing into the online platform
- Operating the store platform to post products, interact with customers, track sales,retain customers and track payments
- Answering the phone and respond to business related inquiries
- Address any concerns made by customers in a professional manner
- Provide a safe and clean store environment
- Perform duties related to product inventory, tagging, pricing, and sorting products
- Provide support and training for volunteers
- Input sales on cash register including scanning, itemizing items and processing payments
- Balance cash drawer by counting cash at the beginning and end of every shift when needed
- Perform other duties as requested**QUALIFICATIONS**:_
- Passion, commitment and dedication to youth
- Creative and resourceful
- Independent and team work skills and abilities
- Strong planning, organization and problem solving skills
- Excellent time management, written and verbal skills, superior documentation and data entry skills
- Retail experience preferred
- Ability to pass a vulnerable persons police check

**PLEASE SUBMIT COVER LETTER AND RESUME BY MONDAY, MARCH 20 2023 AT 4:30PM TO**:
Tara Anderson
10 Lorne Crescent,

Sarnia, Ontario N7S 1H8
- Only those selected for an interview will be contacted. Applications must include a cover letter._

**Job Type**: Part-time
Part-time hours: 10-20 per week

Pay: $16.00-$18.00 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Sarnia, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

Expected start date: 2023-04-03



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