District Manager

2 weeks ago

Toronto, Canada Circle K Full time

**KEY RESPONSIBILITIES & ACCOUNTABILITIES**:

- Prioritize customer service, engagement and expediently resolve escalated customer concerns.
- Conduct market meetings, deliver training initiatives and inform store operators of directives.
- Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
- Monitor sales, competitive pricing, promotional programs.
- Actively participate in recruitment, selection and development of store operators and corporate managers.
- Execution of all security, mystery shop, health and safety programs.
- Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.
- Audit banking and other financial information at the store level.
- Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
- Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
- Follow merchandising programs, store sets, and participating in store renovations.
- Align with Branded Market Manager to ensure operational compliance with Subway Restaurants.
- Collaborate with Tim Hortons' representatives and Circle K’s Agents to manage the licensed coffee business.
- Ensure operational compliance with Tim Hortons’ coffee standards, promotions and inventory management.
- Communicate all required information and reports to proper channels.
- Contact and control outside services.
- Any special projects as directed.

**PROFILE REQUIREMENTS**:

- Bachelor’s Degree in business, marketing or related field preferred, or equivalent experience.
- Requires a minimum of 3-5 years of retail management experience.
- Proven track record of success in a retail or food services environment, and a thorough understanding of the industry.
- Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.
- Must be proficient in Microsoft Word, Excel, and PowerPoint.
- A current valid driver’s license with a clean abstract is required to operate company vehicle

LI-JR1

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