Assistant Branch Manager

2 weeks ago


Hamilton, Canada FirstOntario Credit Union Full time

Why FirstOntario?
- FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial intuition dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to loans and mortgages and highly qualified investment advice. Our Membership does more than save you money on fees, it also makes you an Owner. At FirstOntario, we believe the best way to ensure our success is by supporting the communities we serve. That's why our policies include volunteering our time, talent and resources to worthy local causes and events. It's also why we reinvest our profits in the same places they're earned, and why we sponsor programs that promote financial literacy and economic development.

Job Overview
The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Hamilton/Halton Region branches.

Role
- Support multiple branch operations where trademark member experience takes place with every interaction and business results soar
- Regularly coach and provide feedback to the branches team members to enable them to have confidence in what they do, help them grow and drive to excel
- Focus on end-to-end member experience to build and maintain incredible relationships with those who do business with us
- Be a trusted advisor to help the teams so they too can help our members meet their short and long term financial goals
- Steward digital and multichannel usage to meet members' needs
- Actively support the development and execution of an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario
- Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions
- Involve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets
- Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required
- Stay informed on local market activities and our competitive position relative to others in our communities
- Celebrate the success of others by recognizing the contributions of committed team members and their achievements
- Collaborate to collectively think of innovative ideas that drive business across the branch environment
- Build and utilize working relationships with internal business partners across the organization and external business contacts to support business goals
- Actively participate and encourage staff to join in community events as part of FirstOntario's overall commitment to Corporate Social Responsibility
- Consider health & safety as a primary concern to ensure the overall well-being of your team and members
- Perform other duties we may need you to do

**Required Skills**:

- Have a sound business acumen with a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience
- Have three (3) to five (5) years of retail branch experience that has made you a guru of our products and services
- Have strong sales management skills in setting and monitoring sales targets, plans, pipelines and activities
- Demonstrate with enthusiasm your sales experience preferably in the financial services/mortgage financing industry
- Be confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a reality
- Be quick to respond to requests for service from all of your clients
- Be comfortable using a computer particularly MS Office and have a working knowledge of a banking system
- Be willing to work irregular hours as required to accommodate branch hours, member meetings, networking and community involvement
- Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures

Our Story

Our emphasis on service means we're constantly searching for new team members whose dedication to helping people is as powerful as their ambition to succeed. We're committed to providing professional development, and to extending employee activities beyond day-to-day operations to support the communities where we're located. Our people are the difference, it's a part of why we love coming to work.

FirstOntario is proud and privileged to be able to assist and touch the lives of so many in our communities.
- We believe giving back to our communities helps everyone.
- We believe in volunteering, active community support and participation.
- We believe in investing our profi



  • Hamilton, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Branch Manager

    3 weeks ago


    Hamilton, Canada Fairstone Full time

    Job **Responsibilities**: Reporting to the District Manager, Fairstone Branch Managers are responsible for the following: - Leading the overall success of the branch by maintaining and optimizing branch profitability - Growing the business by developing new opportunities and supporting client acquisition through multiple channels - Creating a best-in-class...


  • Hamilton, Canada Century 21 Real Estate Full time

    **BRANCH MANAGER **for large real estate brokerage in Hamilton This is a non-selling, dedicated management position, and an important addition to our management team. Competitive Compensation Package. For more information and a confidential interview please send resume. **Job Types**: Full-time, Permanent **Salary**: $65,000.00-$80,000.00 per...


  • Hamilton, Canada Crown Lift Trucks Full time

    We are currently hiring a Field Service Manager to join our growing team! Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service...


  • Hamilton, Canada BMO Financial Group Full time

    999 Upper Wentworth St, #0135B Hamilton Ontario,L9A 4X5 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. - Coordinates marketing activities on behalf of the advisory team, including website, social...

  • Community Manager

    6 days ago


    Hamilton, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As a senior community leader, you are responsible for overall performance of 4 to 6 RBC branches of varying sizes and complexity within the community. Your priority is to lead your branches and work very closely with RBC partners to deliver exceptional client experience, acquire clients, grow market share,...

  • Branch Manager

    5 days ago


    Hamilton, Canada Pay2Day Full time

    Are you looking for more than just a job? Do you enjoy being challenged while continuously developing your skill set? Do you want to work for a company that cares about its employees? If this sounds like you, we want to meet you! We are a fun, outgoing, energetic team looking for individuals just like us to join our all-star lineup. Pay2Day is a rapidly...

  • Assistant Manager

    6 days ago


    Hamilton, Canada Big Bear Food Mart Ltd Full time

    Our company seeks an Assistant Manager to work alongside our management team, assisting in managing the daily operations of our business. The Assistant Manager will be responsible for opening and closing the store, recording and tracking sales, stocking shelves and completing general maintenance tasks. **Responsibilities**: - Manage a team of employees. -...


  • Hamilton, Canada Carecor Health Services Full time

    Hamilton **Job Description**: Why Choose Us Our reputation of quality is enhanced by the dedication of our people and the relationships we build. We are committed to connecting employees with flexible and rewarding work. Our “exemplary standing” with Accreditation Canada is held to the highest regard and is a testament to the fact that we uphold the...


  • Hamilton, Canada Carecor Health Services Full time

    Hamilton **Job Description**: Why Choose Us Our reputation of quality is enhanced by the dedication of our people and the relationships we build. We are committed to connecting employees with flexible and rewarding work. Our “exemplary standing” with Accreditation Canada is held to the highest regard and is a testament to the fact that we uphold the...


  • Hamilton, Canada FirstOntario Credit Union Full time

    **Why FirstOntario?** - FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial institution dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to...

  • Assistant Manager

    1 week ago


    Hamilton, Canada McMaster University Full time

    **Schedule** May include weekends **Education Level** College Diploma in Food & Beverage Management or equivalent. **Career Level** Minimum 2 years in Junior Management or Supervisory capacity in Hotel, Club or Catering Company **JOB PURPOSE**: Under the direction of the Senior Manager or Catering Manager, the Assistant Manager assists in the day-to-day...

  • Assistant Manager

    4 days ago


    Hamilton, Canada KOKINKUNU Full time

    '''Duties''' - Assist the store manager in overseeing daily operations and ensuring efficient store performance - Provide exceptional customer service and resolve customer complaints or issues - Assist in creating and implementing strategies to achieve sales goals and increase profitability - Monitor inventory levels and assist in inventory management -...


  • Hamilton, Canada FirstOntario Credit Union Full time

    **JOB DESCRIPTION** **Job Title**:Member Service Representative **Dept./Division**: Branch, Retail Services **Reporting** **to**:Branch Manager **JOB PURPOSE** Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate....

  • Assistant Manager

    6 days ago


    Hamilton, Canada Tim Hortons | Klasanna Mgmt. Inc Full time

    The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit...


  • Hamilton, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...


  • Hamilton, Canada MEC Burlington Full time

    Responsibilities: - Assist the Store Manager in daily operations and management of the store - Provide excellent customer service and ensure customer satisfaction - Supervise and train store staff, including scheduling and assigning tasks - Monitor inventory levels and order merchandise as needed - Maintain a clean and organized store environment - Handle...


  • Hamilton, Canada Metro Inc. Full time

    Position Title: Assistant Store Manager Position Type: Permanent Requisition ID: 37394 Banner: Metro Employment Type: Full-Time **We are looking for Assistant Managers in the Hamilton & Surrounding area!** **SUMMARY**: Assists the Store Manager in providing day to day management of the store including growing sales, staffing, merchandising, expense...


  • Hamilton, Canada Metro Inc. Full time

    Position Title: Assistant Store Manager Position Type: Permanent Requisition ID: 37394 Banner: Metro Employment Type: Full-Time **We are looking for Assistant Managers in the Hamilton/Brantford/Simcoe/Caledonia/Ancaster Area !** **SUMMARY**: Assists the Store Manager in providing day to day management of the store including growing sales, staffing,...


  • Hamilton, Canada Pioneer Family Pools Full time

    Assistant Retail Store Manager for Pool & Spa Retailer **Responsibilities**: - Help price, stock, and face merchandise on the sales floor and retail shelves daily, or as required by current stock levels - Responsible for overall store and property cleanliness and presentation - Assist in purchasing, stocking and maintaining all supplies as needed - Assist...