Dispatcher

3 months ago

Toronto, Canada Stephenson's Rental Services Full time

Who we are
Stephenson’s Rental Services is a Canadian success story spanning 70 years and over 500 employees looking to expand our team with new diverse and talented individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through Respect, Passion, Simplicity, Progressive Thinking and a Family Focus.

Why we’re thriving
We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we invest in the skills you have today and support you in exploring your growth through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our unwavering commitment to becoming your destination employer.

How you’ll contribute
As one of our Dispatchers, you’ll play a key role coordinating the movement of our truck fleet through:

- Using our software and dispatching our truck fleet throughout Southwestern Ontario to various client and internal sites, fulfilling requests for Heavy/Medium Construction Equipment, Heating Equipment, and Scaffold/Temporary Fencing products
- Using our Rental Management System to process delivery and pick up orders for clients and internal sites
- Communicating delayed orders, partial pick-up or equipment set-up with customers
- Ensuring all trucks have accurate inventory counts, preventing stock-outs and maximizing efficiency
- Cultivating strong relationships across the organization and with our client partners by providing an excellent level of service
- Writing and closing contracts, invoicing equipment pick-up’s, and making outbound calls to our clients
- Summarizing and reporting daily productivity to your supervisor
- Arranging fleet maintenance and service
- Adhering to and promoting our Company Safety Policies, including wearing all required PPE
- Completing other administrative duties as assigned

What we’re looking for
- High School Diploma or equivalent
- Strong computer and MS Office proficiency. Prior experience using DSI and Axiom Rental Management systems is a bonus
- Exceptional communication and customer service skills, effectively able to deal with internal staff and clients
- Able to multi-task and work effectively in a fast-paced team environment

Helping YOU Win

While you are doing what you’re best at for us, we work to support you through:

- Competitive salary with quarterly bonus opportunities
- Travel expenses and accommodations covered
- Paid time off
- Company laptop and cellphone
- Extended health, dental and vision care after 3 months
- Life insurance and Company Pension
- Discounted gym membership and exclusive store discounts
- Internal career growth and development opportunities

We are thankful to all applicants, and we will reach out to those that qualify.

Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.

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