Medical Administrative Assistant

3 weeks ago


Toronto, Canada Sunnybrook Department of Psychiatry Partn Full time

The Sunnybrook Department of Psychiatry Partnership is currently recruiting full time Medical Administrative Assistant for our midsized medical practice.

Are you a Medical Administrative Assistant with five to seven years of experience? Do you work well with both physicians and staff? Do you have a passion for quality and can you juggle multiple priorities supporting multiple physicians. If so, this might be the right role for you.

***:
The position provides administrative support to multiple physicians in the department as well as clinic patient intake. The Administrative assistant will be responsible for the clinical and administrative services associated with the operation of the clinics.

**KEY DUTIES**:
Scheduling and managing of outpatient clinics for multiple physicians/ residents/ fellows/PAs using Outlook, Scheduling software and Patient registration system

managing and maintaining physicians’ schedules for meetings, clinics, therapy clinics and academic duties

Appointment reminders for all scheduled visits

Processing referrals and booking new consults including managing database

Preparing charts, filing and chart organization

Scheduling appropriate tests and outbound referrals as needed

Knowledge of proofreading and formatting consult notes and use of medical records system

Prioritizing urgent tasks and requests from physicians

Scheduling administrative and academic meetings, coordinating the logistics and distributing the materials for each.

Experience taking minutes if required

Arrange OTN schedules between patients and physicians

Updating physician CV’s

Maintaining professional communication with staff (physicians, fellows, residents, students, co-workers and management) and dealing with urgencies

Maintaining department bulletin boards as assigned.

Other duties as assigned by department when needed.

**QUALIFICATIONS/SKILLS**:
Post-secondary degree or diploma in Office Administration, or recognized equivalent, or a combination of education and experience.

Demonstrate advanced working knowledge of Microsoft outlook, Access, Word, Excel and PowerPoint.

Minimum of 5 years’ experience in medical administrative assistant role. Academic or community hospital experience is preferred.

Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction

Demonstrate excellent written and oral communication skills and good team player skills

Excellent time management skills; attention to detail; the capacity to prioritize by assessing situations to determine urgency

Ability to work independently and balance multiple work demands, including time sensitive requests

Good interpersonal skills and ability to relate to and work well with a diverse group of individuals including patients suffering mental health illness

Tact and discretion in dealing with sensitive and confidential issues

Desire and ability to take on new and added responsibilities

Must have maintained satisfactory attendance standards

Ability to maintain strict confidentiality

Knowledge of medical terminology

**Please note**: This is Sunnybrook Psychiatrists “the Partnership” opportunity and not a Sunnybrook hospital opportunity.

We are committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. We will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.



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