Sales Manager- Edmonton

2 weeks ago

Edmonton, Canada Noramco Full time

**Key Accountabilities**

Manage the Noramco sales team. Work with PCM to develop and maintain sales objectives;
Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
Conduct market research of products and pricing for the purpose of promoting new products;
**Duties**
- Ensure all job functions are performed in accordance to the Guillevin Standard Practice Instruction (SPI) Manual;
- Coordinate and assist, where necessary, the various functions in office sales and administration, including:

- Liaising with operations and purchasing personnel while entering orders;
- Providing pricing quotations and following-up on every quote, when necessary;
- Administering the opening of new accounts and maintaining existing customer-account databases;
- Work respectfully and diligently to grow existing business by promoting Noramco products and consistently offering our expertise and service;
- Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolve;
- Schedule work and allocate resources to ensure orders are fulfilled in an efficient manner and administration (data entry, paperwork) is completed according to company protocol;
- Ensure superior customer service is the objective during each customer interface;
- Prospect and develop new business through a strategic process of warm and colds calls;
- Remain up-to-date on various product lines by actively and aggressively pursuing formalized vendor training programs and informal product research;
- Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to management and teammates as deemed necessary;
- Stay current in your profession and enroll in continuing education focussed on sales strategies and account management principals:

- Ensure proper administration in the management of freight claims and reel returns;
- Maintain a system of effective communication between operations and sales (Noramco and NCS) so that all parties are regularly updated with capacity challenges and service issues;
- Participate in the preparation and execution of physical inventory as required;
- Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes;
- Provide back-up support to the sales department when required;
- Performs any other duties as required by management.

**Requirements**:

- Post-Secondary education
- Proficiency with Microsoft Word, Outlook and Excel
- Previous Sales/Inside Sales experience is highly beneficial
- Superior interpersonal and communication skills
- Ability to develop long-term client relationships
- A highly professional approach to business
- Exceptional organization skills, ability to multitask and a keen eye for detail
- Technically proficient to quickly learn and understand products
- Ability to develop quotations & project bid packaging / pricing / presentations
- Knowledge of electrical industry in general would be assets
- Willingness to work overtime as needed and a sense of team spirit

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Day shift

Ability to commute/relocate:

- Edmonton, AB T6B 3S2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Why do you want to work for us?

**Education**:

- Secondary School (preferred)

**Experience**:

- Electrical Industry: 2 years (preferred)
- selling wire and cable: 4 years (preferred)
- managing a team: 4 years (preferred)
- developing new business: 4 years (preferred)
- accounts management: 4 years (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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