Sales Manager

2 weeks ago

St John's, Canada Capital Hyundai Full time

Hyundai is known to create innovative products and services that deliver the highest levels of engineering and quality. At the same time, the focus is always on showing value to our customers and earning their trust.

As a Sales Manager, you’ll provide first-class service, with a goal to build and maintain great relationships with our customers here at Capital Hyundai. The primary functions of the position are to plan, direct, and hold responsibility for the Sales Department while providing the dealership with an appropriate assortment of new/used/off make vehicles, at an appropriate cost to generate solid levels of customer interest/traffic and desired sales volumes and gross profit levels. This position is salary + commission based and will expect to pay $100,000+ to high-producing sales team leads.

Listed below are the **core competencies and requirements**:

- Administer the management of an operating budget for the purchasing of vehicle inventory to ensure an adequate supply of stock
- Forecast goals and objectives for Sales and strive to reach and exceed them
- Effective management of used/off make vehicle acquisition, reconditioning, and initial pricing setting
- Ensure vehicles are inspected, detailed and placed on the lot for purchase, including merchandising and online presence within the company’s mandatory timeframes
- Assist in the development of advertising campaigns and other promotions which includes online marketing
- Conduct daily evaluations of new and used vehicle inventory and perform trade appraisals via vAuto software
- Oversee Sales Consultants to ensure a positive image and high customer satisfaction rating for the dealership
- Coach and assist sales staff in closing deals when necessary
- Communicate with staff to confirm the dealership policies and procedures are understood and followed
- Promptly handle and resolve any customer complaints or issues
- Develops and maintains professional relationships with key vendors/service providers to generate added value to the Capital Auto Group
- Assist the GM & GSM when needed

**Qualifications & Experience**
- High School Diploma or equivalent
- 3 years’ automotive experience required
- 1 year of supervisory/management experience is an asset
- Certificate of Conduct and Drivers Abstract required
- Consistently demonstrates corporate values; encourages and coaches others to demonstrate the same and meet performance expectation
- Proven team leader, problem solving abilities; exhibits sound judgement and decision-making skills
- Basic technological and mechanical knowledge of automotive systems and parts with the ability to communicate technical concepts to customers
- Excellent written & verbal communication skills and interpersonal skills
- Ability to work as team and interact with customer and staff in a professional and courteous manner

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

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