Supplier Manager

6 months ago


Thornhill, Canada W.W. Grainger Full time

**Work Location Type**:Hybrid**

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

**Position Summary**

This role has strategic responsibility for the supplier relationships and cost of goods sold across multiple product categories which range from $50M in COGS to $100M in COGS. The Supplier Manager is also responsible for managing coordination and communication with all internal stakeholders for any supplier related issues and leading all vendor negotiations / performance discussions on a periodic (monthly/qtrly) cadence. This role will also collaborate with the procurement enablement team as needed to drive best-in-class procurement process standards.

**Responsibilities**:

- Ensure Grainger has the best product assortment for our customers at the best cost.
- Ensure his/her team’s alignment to Company’s strategic direction.
- Evaluate current national brand supplier cost positions
- Document national brand supply recommendations
- Collaborate with merchandising on national brand product assortment sourcing strategy
- Develop national brand supplier sourcing strategy
- Establish relationships with national brand suppliers
- Conduct / finalize cost negotiations driven by product assortment strategy
- Negotiate favorable terms and support for growing the business

**Ongoing focus areas**

Serve as the key single point of contact for the supplier to key business partners at Grainger
- Inbound from supplier (examples): supplier driven product discontinuations, procure to pay issues, manufacturing issues, supplier relationship severance, product underperformance (damages, quality, warranty, etc.), product cost change (cost season and other one-offs), new product innovation opportunities
- Outbound to supplier (examples): sales force, quotes, RFP, cross-reference, and sourcing support, SSGP, escalations to drive business partner needs (PI, compliance, legal, supplier performance, etc.), proactive management of commodity adjustments and business environment changes (bankruptcy, sale of supplier, market changes, etc.)
- Collaborate with merchandising and other business partners to review impact of inbound management issues on national brand product assortment sourcing strategy and determine action plan
- Collaborate cross functionally to determine action plan for outbound management requests
- Design a price/cost management strategy, which provides market competitive pricing, minimizes cost inflation, drives top-line sales growth and improves return on invested capital
- Manage and meet cost inflation targets for the organization across $25M - $50M in COGS
- Lead efforts to help improve supplier relationships with Grainger and make it easier for suppliers to do business with Grainger
- Collaborate with the merchandising to bring new suppliers onboard
- Leverage supplier relationships to meet end-to-end needs across the business to improve customer and team member experience and grow revenue
- Coordinate supplier reach out efforts/needs (i.e. trade data compliance process)
- Establishes and manages relationships with suppliers globally
- Work with Supply Chain partners to monitor supplier operational performance - and take appropriate action to improve performance

In addition, ensure team operates with highest level of ethics and integrity in conjunction with the Professional Purchasing Guidelines and our Company Code of Conduct

**Education/Experience**
- Bachelor’s Degree in Business Management or related field
- 5-7 years business experience with a strong working knowledge of Supply Chain Management, Marketing, Cost Accounting, Finance and Economics
- Must have an understanding of Company’s business direction, customer requirements, supply management-marketing strategy, and demand generation fulfillment process
- Proven ability to drive and demonstrate results financially, strategically, and managerially
- Possesses a clear understanding of suppliers, customers, Grainger’s strengths and weaknesses, opportunities and threats
- Clear and thorough knowledge of the negotiation process and key stages: Sets high standards and expectations
- Proven Change Management skills by inspiring teams to welcome change, embrace new directions, and future opportunities. Anticipates change and proactively prepares for it by defining objectives, responsibilities and time frames



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