Vice President of Operations

5 months ago

Markham, Canada Global Hospitality Full time

We are seeking a highly skilled and experienced professional to join the dynamic team as the **VP of Operations at Quick Service Restaurant chain**. This is an exciting opportunity to lead the operations department of rapidly growing operations. If you have a proven track record of success in management and possess extensive experience within the quick-service restaurant industry, we want to hear from you

**Qualifications**:

- A minimum of 5 years of management experience within the quick service restaurant industry.
- Proven success in a director-level role within a quick service restaurant chain for at least 5 years.
- Experience managing franchisees is preferred.
- Demonstrated ability to lead and motivate teams to achieve operational excellence.
- Strong strategic thinking and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
- Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
- Deep understanding of operational best practices, industry trends, and emerging technologies within the quick service restaurant sector. Understanding of social media.
- Strong business acumen and a track record of driving revenue growth and profitability.
- Bachelor's degree in business administration, hospitality management, or a related field (Master's degree preferred).

**Responsibilities**:

- Lead and oversee the entire operations department, ensuring efficient and effective performance across all locations.
- Develop and implement operational strategies, policies, and procedures to enhance productivity, profitability, and customer satisfaction.
- Collaborate closely with senior executives to align operational goals with overall company objectives.
- Provide guidance and mentorship to a team of directors and managers, ensuring their professional growth and development.
- Monitor key performance indicators (KPIs) and implement measures to improve operational efficiency and identify areas for growth.
- Analyze market trends and competition to identify opportunities for innovation and improvement.
- Drive initiatives to enhance customer experience, streamline processes, and optimize resource allocation.
- Ensure compliance with industry regulations and standards, including food safety and health and safety guidelines.
- Foster a culture of teamwork, collaboration, and accountability within the operations department.

If you are a passionate, results-oriented leader with a strong background in quick-service restaurants we welcome you to apply

**Salary**: $140,000.00-$160,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Restaurant management: 8 years (required)

Work Location: In person

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