Community Support Worker- Bilingual Candidate

1 month ago

Calgary, Canada Calgary Alternative Support Services Full time

Are you interested in making a difference in the lives of marginalized populations?
The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone.
Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement.
We have a permanent full-time position located in Central Calgary.
Working days will be Monday - Friday from 9:00am-3:00pm.
This posting closes on October 18th, 2024.
Program Summary
The Calgary Alternative Day Options (CADO) program is a community-based day program serving adults with disabilities. The program occurs in inclusive settings which allow natural interaction with a variety of people. Clients can choose to do one or more of the following: self employment, volunteering, recreation & leisure. For each of these options, clients are supported to set goals, develop new skills, and create natural supports within the community.
Job Summary
The Community Support Worker (CSW) is an essential role to the service Calgary Alternative Support Services Inc. (CASS) provides to clients. This role supports clients to build a strong sense of empowerment; the ability to make positive decisions and help establish themselves as a part of their community; and provide development and stability in our client’s daily activities.
This role is responsible for establishing professional boundaries with the client; providing guidance to the client regarding emotional support, daily living skills, and engaging with community resources based on the goals laid out in their Individual Support Plan (ISP).
**Key Responsibilities to**:
Client
- Establish respectful and professional boundaries while developing positive working relationships with clients;
- To assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP);
- To support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation & leisure activities, and management of health-related matters as directed by the client coordinator;
- Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable.

Agency
- Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals;
- Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of:

- Monthly timesheets
- Monthly expenses
- Client Monthly Summaries
- Hazard Reports
- Staff Incident & Near Miss Reports
- Client Incident Reports
- Actively participate in the CASS Health & Safety program, and adhere to Health & Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation
- Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs

Culture
- Model and demonstrate CASS values in all interactions with clients, staff, and community members
- Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
- Demonstrate an ability and willingness to give and receive honest, balanced feedback

Key Relationships & Stakeholders
**Client**: Individual receiving support through CASS. Our obligations include ensuring we are providing positive and focused support that are aligned with the client needs and goals while ensuring the client is as safe as necessary.
**Community Support Coordinators**: Responsible for developing services, hiring and monitoring of all staffing supports while maintaining high quality of service for the clients. Development and design of Individual Service Plans, Risk Assessments and Behavioural Support Plans for the clients supported, with an emphasis on person centered planning and strength-based goals.
**Guardians**: An individual (private or public funded) appointed by the Court to safeguard and protect vulnerable adults who need assistance with or are no longer able to make all of their own decisions. Guardianship provides a range of decision-making options from less intrusive options, such as supported decision making or co-decision making, to full guardianship and trusteeship.
**Support Network**: Comprised of individuals of personal and professional nature that engage with the client to support them.
Key Knowledge and Skill Sets
- Ability to maintain confidentiality
- Strong verbal and written communications
- Ability to approach situations with positivity
- Ability to adapt communication styles
- Display pat

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