Pool Server

_Langdon Hall is one of 11 properties in Canada recognized by Relais & Châteaux for a standard of excellence. Only one hour from Toronto and 90 minutes from the Niagara area, Langdon Hall is a place for those who admire beautiful things and timeless experiences. The hotel offers 60 luxurious guest suites, a full-service spa, outdoor swimming pool, a Five-Diamond award-winning restaurant with elegant reception rooms, and gorgeous event rooms for weddings, conferences and special events. Surrounded by 75 acres of Carolinian Forest, Olmsted designed gardens, manicured lawns and cultivated displays of colour, Langdon Hall is a place where time seems to stand still._

As much as our unique property and associations appeal to our guests, it is our staff that truly make Langdon Hall a luxurious escape. Regardless of the position in which they make their mark, our staff are dedicated to providing exemplary service and are considered leaders in hospitality.

Achieving our evolving objective to provide exceptional surroundings and service for our guests resulting in a visit to our unique property which consistently exceeds expectations requires skilled and motivated staff.

**_We currently seek highly motivated and experienced Pool Servers to join our dynamic team._**

Given the nature of Langdon Hall as a unique, luxury boutique property, the Pool Server will serve as an ambassador for the Hotel and be a multi-functional individual who is driven to always exceed guests’ expectations with an attention for detail. This individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues while handling pressure situations which require a quick and efficient thinker as they occur.

**Requirements**:

- Provide a consistently exceptional experience for all guests
- Offer guests knowledgeable, personalized service
- Ensuring excellence in guest satisfaction by maintaining a positive and committed “Do Whatever It Takes” attitude.
- Maintain the physical appearance of the Pool area and work stations, Pool tables, including table linens, napkins, silverware, table setup, centerpieces, menus and perform closing duties.
- Maintain acceptable attendance record, as well as meet Health & Safety requirements.
- Perform other duties as required.

**Knowledge and Skills**:

- Minimum 2 years in a food and beverage role, with 1+ years in a similar role.
- Thorough knowledge of fine dining service procedures and functions.
- Excellent knowledge of food and wine pairing.
- Smart Serve certified, _required._
- Ability to communicate with, understand, empathize with, work with and be tolerant of guests, peers, supervisors, and other outside contacts.
- Ability to read, write, communicate and comprehend verbal and written instructions in English.
- Ability to be accurate, concise, detail oriented and make independent decisions.
- Ability to maintain confidentiality.
- Effective time management skills to organize and prioritize workload.

**Physical Demands**:

- Must be able to bend, twist and extend from the waist and reach from the shoulder as well as pushing and pulling frequently every shift.
- Must be able to walk, stand, climb stairs and carry supplies for the extent of each shift.
- Must be able to manage frequent interruptions and multiple tasks daily.
- Attention to detail and visual concentration required which may cause mental and physical strain.

**Must have own transportation and be eligible to legally work in Canada.**

**Job Types**: Full-time, Part-time, Temporary

**Salary**: $16.55 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Tips

Licence/Certification:

- Smart Serve, SIR or equivalent (preferred)

Work Location: In person