Project Coordinator

3 weeks ago

Ottawa, Canada Orion Innovation Full time

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Government of Canada delivery team is accountable for the successful delivery of the security solutions for the Business Markets team. As a Cyber Security Project Coordinator within the team, you will engage with a variety of stakeholders and work cross-functionally with other product owners, solution specialists, developers and management to deliver excellence within our program. You will assist in guiding both product and development teams in defining, developing and deploying security focused solutions that exceed the needs of our customers. You will work with teams to ensure that best practices for process and quality standards are maintained in order to foster a culture of "enhanced security solutions" within the organization. You are self-directed, operationally minded, and motivated, with strong analytical, delivery, communication and influencing skills.

**Responsibilities**:

- Collaborate with both internal and external partners and stakeholders to decompose high-level information into detailed business requirements
- Contribute to the quality of design and implementation by identifying risks and issues and effectively managing and communicating them to all stakeholders
- Represent the voice of the customer throughout the software development lifecycle
- Engage in day-to-day activities with the solution teams as required. This includes, but is not limited to: attending daily scrum meetings, leading refinement sessions, engaging with the development team, and providing direction/focus
- Make recommendations that go beyond the initial requests
- Provide input to the test plans, sign off on test cases, and participate in end-to-end (E2E) and User Acceptance Testing (UAT)
- Write and edit user procedural documentation such as user guides and manuals
- Provide support for customer issues and follow up on a timely basis to ensure the problem has been resolved
- Concisely document all problems and their resolution in the ticketing system

**Requirements**:

- Experience in business analysis - collecting, documenting and articulating requirements
- Excellent communications skills, both written and verbal, with the ability to effectively communicate and present to various audiences
- Highly organized, detail-oriented and the ability to manage multiple projects simultaneously with aggressive timelines
- Action oriented and demonstrated ability to deliver results
- Ability to work with change/ambiguity, in a competitive environment where priorities change frequently
- Ability to efficiently work in a virtual environment
- Proven problem solving ability with complex, technical and abstract concepts
- Tenacity and creative approach to achieving goals
- A team player with the confidence to challenge and escalate when necessary
- **Government of Canada, Secret clearance is required**:

- **Bilingualism (English and French) is required for interaction with internal and external stakeholders**

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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