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Parts Consultant

4 months ago

London, Canada Audi London Full time

**Job Summary**

The parts consultant role is mainly based on sales to our internal service department as well as external sales to retail and wholesale customers.

**Responsibilities and Duties**

The Parts Consultant is responsible for providing a high level of customer satisfaction in support of the parts, service and sales departments, ensuring every effort is made to support repeat business and customer satisfaction
- Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes and selling parts.
- Prepares and processes necessary documentation for purchases, returns, warranty and other work as required.
- Responds to customers in person, via telephone, or electronically in a timely and courteous manner.
- Produces accurate, timely and efficient documentation of all transactions within the parts department.

.**Supports other business activities as required**

**Qualifications and Skills**
- 1+ years experience in an Automotive Parts Department or similar business would be an asset but not required.
- Customer Service oriented

**Technical knowledge an asset**
- Mechanical aptitude an asset
- Strong interpersonal skills, computer skills (CDK knowledge an asset) and multi-tasking
- High School Diploma
- Valid drivers license with clean driving record is an asset

**Job Types**: Full-time, Permanent

**Salary**: $36,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

**Experience**:

- Automotive Parts Sales Occupations: 1 year (preferred)

Work Location: In person

Application deadline: 2024-04-12
Expected start date: 2024-04-08