See more Collapse

Customer Service Representative Part Time Orleans

1 month ago

Ottawa, Canada Staples Canada Full time

: 1256259

**Position Summary**:
Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales.

**Primary Responsibilities**:

- Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.
- Takes opportunities for add-on sales to customer.
- Assists in the resolution of customer complaints, returns and exchanges.
- Responds to and directs where necessary, customer inquiries related to copy and technology services.
- Answers telephones and qualifies and directs customers as required.
- Responsible to take and make copy orders accurately.
- Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register.
- Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products.
- Accepts proper forms of prescribed tender.
- Properly secures company funds and physical inventory at all cash stations.
- Ensures accuracy of customer orders by spot checking throughout processing.
- Completes and balances all daily cash register paperwork and obtains verification.
- Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly.
- Stocks and maintains front-end racks/shelves and merchandise areas as assigned.
- Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc.
- Accountable for signing in/out and logging in/out of own till when required.
- Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist.
- Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards.
- Identifies and communicates suggestions for improvements in all areas of business.
- Checks all sources of communication for information (white boards, bulletin boards, portal, etc).
- Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.
- As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises.

**Basic**:

- Ability to resolve customer concerns in a diplomatic manner.
- Ability to engage customers in a friendly and professional manner.
- Capacity to communicate with customers effectively using a variety of mediums.
- Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers.
- Ability to work effectively with ongoing distractions is necessary.
- Can engage appropriately and work as part of a team.
- Capacity to work independently and seek out assistance as required.

**Preferred**:
**Experience**:

- Three months to one year of previously related experience is preferred.

**Education**:

- Working towards or successful completion of high school is preferred.

**Additional Information**:

- Conditions of the work environment are such that minor stress or physical discomfort may occur.
- You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register.
- You will be exposed to moderately disagreeable levels of noise generated by the copy equipment.

**Job** Retail Locations

**Location(s)** CA-ON-Ottawa

**Schedule** Part-time

**Employment Statement

We have other current jobs related to this field that you can find below

  • Part Time Lot Attendant/ Building Maintenance

    2 months ago

    Ottawa, Canada Orleans Dodge Full time

    With growing inventory, expanding sales, and a drive to succeed, Orleans Dodge Chrysler Jeep Ram is THE place to be on the busy Orleans Automall Strip. From the top selling Jeep Cherokee, to the two-time Motor Trend Truck of the Year Ram 1500, and everything in between, Orleans Dodge is uniquely positioned and growing quickly to meet the needs of Ottawa’s...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative - Lifemark Physiotherapy Orleans** - Location: 1968 Portobello Boulevard - Ottawa, Ontario - Employment Status: Permanent Full-Time or Part-Time - Schedule: Monday - Friday (anytime between 08:00 - 20:00 flexible) - Rate compensation: $17.00 - 20.00 per hour Do you thrive on having the satisfaction of being on a...

  • Part-time Porter/cashier

    1 week ago

    Ottawa, Canada Myers Automotive Group Full time

    **Title: Porter/Cashier** **Location: Myers Orleans Chevrolet Buick GMC** **About Myers** Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We sponsor...

  • Customer Service Representative

    3 weeks ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative - Lifemark Physiotherapy Orleans** **Permanent Full-Time** **Location: 1968 Portobello Boulevard** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Pizza Delivery Driver Toppers Orleans

    2 weeks ago

    Ottawa, Canada Topper's Pizza Orleans Full time

    We are looking for a driver to join our amazing team of drivers in Orleans! Your responsibilities will include packaging and delivering orders, keeping the pop and dip displays full and folding boxes. We pay $1.00 per delivery commission, and an additional $2.00 ($3.00 total) per out of zone delivery. **Salary**: From $10.00 per hour **Benefits**: -...

  • Full Time Receptionist

    1 week ago

    Ottawa, Canada Orleans Dodge Full time

    **Receptionist** **Myers Orleans Jeep, located at 1465 Youville dr, is searching for a friendly, well organized, and reliable individual to join their team as a full-time receptionist.** The Receptionist is the first point of contact for customers at the dealership. This key position is responsible for answering phones, greeting customers, and other...

  • Customer Service Representative Part Time Orleans

    3 weeks ago

    Ottawa, Canada Staples Canada Full time

    : 1257562 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...

  • Retail Salesperson

    2 weeks ago

    Ottawa, Canada Taing Fine Jewellers Orleans Full time

    Taing Fine Jewellers in Orleans is looking to recruit friendly and passionate jewelry sales representatives with experience working in luxury retail sales environment. We are looking for individuals that enjoy working in fast-paced environments and are passionate about jewelry and exceptional customer service. - **Full-time or Part-Time (25-30 hours a week)...

  • Painter/labourer

    2 weeks ago

    Ottawa, Canada Orleans Painting Full time

    About us Orleans Painting is a small business in Ottawa, ON. We are professional, agile, and social. An overview of the position - Residential/Commercial painting and staining in Orleans, Navan and Russell - Multiple outdoor painting jobs - interior painting - You get to work with a team and build relationships - Fast paced work environement What we offer...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Staples Canada Full time

    : 1241138 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...

  • Full Time Quick Lube

    3 weeks ago

    Ottawa, Canada Myers Orleans Jeep Dodge Chrysler Full time

    With growing inventory, expanding sales, and a drive to succeed, Orleans Dodge Chrysler Jeep Ram is THE place to be on the busy Orleans Automall Strip. From the top selling Jeep Cherokee, to the two-time Motor Trend Truck of the Year Ram 1500, and everything in between, Orleans Dodge is uniquely positioned and growing quickly to meet the needs of Ottawa’s...

  • Bodyshop Manager

    2 months ago

    Ottawa, Canada Myers Automotive Group Full time

    **Body Shop Manager - Orleans CARSTAR**: Myers Orleans Carstar is seeking a Body Shop Manager to operate our collision centre - located at 420 Vantage Dr. Myers Carstar is an industry leading and high-volume collision centre. Our state-of-the-art facility requires an individual who is committed, hardworking, and able to manage day-to-day operations. **The...

  • Assistant Parts Manager

    2 weeks ago

    Ottawa, Canada Myers Automotive Group Full time

    **Title: Assistant Parts Manager** **Location: Myers Orleans Chev** **Salary: $50,000 to $60,000 plus bonus** **About Myers** Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you...

  • Customer Service Representative

    4 days ago

    Ottawa, Canada Myers Automotive Group Full time

    **Title: Customer Service Representative** **Location: Myers Orleans Chev Buick GMC** **About Myers** Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things...

  • Service Manager

    2 months ago

    Ottawa, Canada Myers Automotive Group Full time

    **SERVICE MANAGER**: Myers Orleans Chev is looking for an energetic and organized individual to join their team as a Service Manager. This is a great opportunity with room for advancement. **Signing bonus available for qualified applicants.** **As the Service Manager, your responsibilities will be to**: - Maintain a high overall customer service...

  • Automotive Service Advisor

    3 weeks ago

    Ottawa, Canada Myers Orleans Jeep Dodge Chrysler Full time

    Automotive** Service Advisor** With growing inventory, expanding sales, and a drive to succeed, Orleans Dodge Chrysler Jeep Ram is THE place to be on the busy Orleans Automall Strip. From the top selling Jeep Cherokee, to the two-time Motor Trend Truck of the Year Ram 1500, and everything in between, Orleans Dodge is uniquely positioned and growing quickly...

  • Service Drive Manager

    2 months ago

    Ottawa, Canada Myers Automotive Group Full time

    **SERVICE DRIVE MANAGER**: Myers Orleans Chev Buick GMC - located at 1875 St. Joseph Blvd - has an immediate opening for a Service Drive Manager in our busy service department. This is a great opportunity with room for potential advancement in our large service department. **As the Service Drive Manager, your responsibilities will be to**: - Ensure...

  • Parts Counterperson

    1 week ago

    Ottawa, Canada Myers Automotive Group Full time

    **Title: Parts Counterperson** **Location: Myers Orléans Nissan** **Salary: $17 to $19 per hour (plus bonus and commission)** **About Myers** Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and...

  • Patient Services Coordinator- Orleans Office

    4 days ago

    Ottawa, Canada Argyle Associates Full time

    _**Join The Argyle Associates Team**_ **Patient Services Coordinator-Orleans Office** **_Argyle Associates_** is one of the largest groups of Oral and Maxillofacial Surgeons in Canada. Established in 1976, providing the entire spectrum of Oral and Maxillofacial Surgical procedures available today. We have four locations in the Ottawa area ranging from...