Manager, Business Process It

3 months ago

Montréal QC, Canada Belron Canada Full time

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

The incumbent is responsible for the practice of transformation process management, as well as the maintenance and evolution of the company's business processes to ensure the achievement of strategic objectives.

He/she directs the activities and resources required to achieve the objectives of his/her mandate, from planning to implementation. In collaboration with department managers in all business sectors, he works to keep business processes up to date.

Responsibilities
- Establish global and individual objectives for each team member, in line with the objectives established at IT and Belron levels.
- Mentor team members and advise them on the challenges of delivering their initiatives.
- Carry out diagnostic reviews of various customer/user experiences, business and administrative processes.
- Gap analysis: document studies, interviews, synthesis and reporting of results.
- Document business processes and related improvements in an As-is, to-be, fit-gap format
- Plan, organize and lead workshops related to the business area.
- Define standard processes (procedures, guides, models): lead working groups, test practices with pilot teams, set up a methodological repository.
- Identify bottlenecks and opportunities for efficiency improvement and cost savings through process modeling.
- Lead, plan, organize, deploy and support process optimization projects.

Requirements
- Bachelor’s degree in IT, Business Administration or a related field.
- Minimum of 5 years of experience in IT
- Minimum of 10 years in a similar role of process optimization leadership
- Ability to supervise, coach and transfer knowledge to team
- Experience in personnel management and business acumen developed
- Bilingual (spoken/written) French and English
- Good verbal and written communication skills
- Agility and comfort in adapting to change.
- Resilience, autonomous, curiosity and resourcefulness

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us

  • Business Analyst

    3 months ago

    Montréal, QC, Canada IT Chapter Full time

    **Responsibilities** - Analyze and design business processes to improve efficiency and effectiveness. - Assess current state processes against desired outcomes, identifying gaps and opportunities for improvement. - Create detailed business cases that define project goals, key performance indicators (KPIs), and deliverables aligned with strategic business...

  • Business Analyst

    6 months ago

    Montréal, Canada Frictionless Process Full time

    **Frictionless** is a boutique consulting company specializing in Technology Transformation. Technology is constantly changing, and organizations must keep up to maintain a competitive advantage. **Frictionless** helps Businesses, Non-profits & Government departments with the insights, tools, and talent businesses need to navigate complex technology...

  • IT Business Process Analyst

    4 months ago

    Montréal, QC, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...

  • Business Application Manager

    2 months ago

    Montréal, Canada Fed IT Full time

    Are you looking for a new professional challenge? Does enterprise application management no longer hold any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT...

  • Business Application Manager

    2 months ago

    Montréal, Canada Fed IT Full time

    Are you looking for a new professional challenge? Does enterprise application management no longer hold any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT...

  • Business Application Manager

    2 months ago

    montréal, Canada Fed IT Full time

    Are you looking for a new professional challenge?Does enterprise application management no longer hold any secrets for you?Do you want to join a company that combines high standards, performance and kindness?So take 5 minutes to read this ad, your future may be at the bottom of this offer!First of all, let me introduce myself, I am Earvin from the Fed IT...

  • Business Application Manager

    2 months ago

    montréal, Canada Fed IT Full time

    Are you looking for a new professional challenge?Does enterprise application management no longer hold any secrets for you?Do you want to join a company that combines high standards, performance and kindness?So take 5 minutes to read this ad, your future may be at the bottom of this offer!First of all, let me introduce myself, I am Earvin from the Fed IT...

  • Business Application Manager

    2 months ago

    montréal, Canada Fed IT Full time

    Are you looking for a new professional challenge?Does enterprise application management no longer hold any secrets for you?Do you want to join a company that combines high standards, performance and kindness?So take 5 minutes to read this ad, your future may be at the bottom of this offer!First of all, let me introduce myself, I am Earvin from the Fed IT...

  • Bilingual Account Manager, Virtual Business Centre

    3 weeks ago

    Montréal, QC, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • IT Business Analyst

    1 month ago

    montréal, Canada Fed IT Full time

    Hello, I'm Guillaume Fréalle, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence...

  • IT Business Analyst

    1 month ago

    montréal, Canada Fed IT Full time

    Hello, I'm Guillaume Fréalle, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence...

  • IT Business Analyst

    1 month ago

    montréal, Canada Fed IT Full time

    Hello, I'm Guillaume Fréalle, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence...

  • Business Analyst, HR Process Optimization

    3 months ago

    Montréal, QC, Canada Gildan Activewear Inc Full time

    Who we are: Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business. The...

  • Human Resources Business Partner

    2 months ago

    Montréal, QC, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Solutions and Business Architect

    2 months ago

    montréal, Canada Fed IT Full time

    Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.We are...

  • Solutions and Business Architect

    2 months ago

    montréal, Canada Fed IT Full time

    Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.We are...

  • Solutions and Business Architect

    2 months ago

    montréal, Canada Fed IT Full time

    Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.We are...

  • IT Business Analyst

    3 months ago

    Montréal, Quebec, Québec, Canada Fed IT Full time

    I am currently looking for a Business Analyst for one of our clients. This is a permanent, hybrid position. Salary varies according to experience ($80,000 to $100,000).Your duties will include :- Work closely with integration specialists and project stakeholders to ensure smooth data flow between systems.- Research, analyze and define integration...

  • Business Intelligence

    3 months ago

    Montréal, QC, Canada Atlantis IT group Full time

    **Role**: Business Intelligence / Client Reporting SRE - BI/CR SRE Montreal **Competencies**: Unix Shell Scripting and text processing tools, Business Intelligence(BI) **Experience (Years)**: 6-8

  • Supervisor, Business Process

    6 months ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **TITLE**: Specialist, Business Process (TTS and Altea) **DEPARTMENT**: Business Process **LOCATION**: Montreal or Toronto **SCOPE**: Responsible for leading the Business Process team and for implementing Customer-focused processes, programs and policies which are supported by Operations. **Responsibilities**: - Help in the development of the strategic...