Transborder Specialist

Working with the Ground Transportation Team, the Transborder Specialist would be assisting with quotes for various modes of Ground Transport (including Flatbed, Dry Van, LTL and FTL, Courier, etc.), managing relationships with vendors / carriers & facilitate the transportation via road transportation of customer goods from pick up to delivery at destination ensuring all documents are prepared and invoicing is complete as per agreed terms. The job holder will ensure the customer and other required parties are kept fully informed of transportation arrangements & status on a regular basis from departure to arrival of goods.

**IN THIS JOB YOU WILL**:

- Assist in the pricing and procurement of ground related trucking services for domestic Canada as well as Transborder, including Mexico
- Confirming the correct use of vendors on freight managed by other team members
- Reporting of KPIs relating to quotes and win percentage
- Processes, handles and distributes all required documents
- Running shipment reports to view historical data and rate comparisons
- Assisting with carrier dispatch, tracking, tracing, uploading of files, documents, POD and other relevant items
- Ensures customer requirements are met and documents are completed in a timely and efficient manner

**YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS**:

- Minimum of 2 years of Surface transportation experience, with similar pricing experience
- Ideally an understanding of Freight forwarding
- Consolidation/deconsolidation of freight
- Experience with Transborder trucking, US, Canadian & Mexican customs regulations
- Understanding of transportation licensing, permits and insurance requirements
- Knowledge in Claims and liabilities
- Good communication skills
- Negotiation Skills
- Customer Focused
- Ability to coordinate and organize several functions

**YOU’LL BE REWARDED IN MANY WAYS, SUCH AS**:

- Belong to a diverse and dynamic culture that promotes inclusion, growth and development opportunities
- Enjoy a flexible, hybrid work environment
- Career growth opportunities by being a member of a large Global organization

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of DHL Group with over 43,000 employees in over 200 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 48 country-organizations worldwide. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

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