Manager (Full Time)

6 months ago


Toronto, Canada K1 Speed Canada Full time

K1 Speed is an international indoor electric go-karting entertainment company that has more than 42 locations worldwide, including 2 in Canada.

K1 Speed Canada is looking for a new Manager for our Toronto Location.

K1 Speed Toronto

75 Carl Hall Rd. Unit 9
Toronto
M3K 2B9

K1speed.ca

“Customers will never love a company until the employees loves it first”

The new manager will work closely with the General Manager, Assistant Managers and supervisors to continue to make K1 Speed not just a great place to visit, but also to work.
- Full time, permanent position
- Approx. 40-44 hours per week
- Must have open availability including weekends

**Duties and Responsibilities**

As a Manager you will be responsible for many duties including but not limited to:

- Recruitment - complete interviews, new hire paperwork and orientations
- Training - support our trainers. new hires and existing employees
- Corrective actions - work with management team to track and conduct corrective actions
- Cash handling - prepare tills, change fund maintenance and preparation of deposits
- Customer service - work alongside employees to provide wonderful customer service
- Safety - ensure that all customer and employees are following the safety processes
- Policies and procedures - follow, train, maintain and update
- Scheduling - help to create and communicate work schedules
- Audits and reports - independently complete audits and reports
- Marketing - promote K1 Speed using different methods
- Employee relations - support employees as needed

**Qualifications**
- High school diploma or post-secondary school degree
- 3+ years of experience in a management or supervisory role
- Experience with Google Apps including Google Docs and Google Drive
- 3+ years of experience in customer service

**The successful K1 Speed Manager is someone who is**:

- Organized
- Assertive
- Able to make decisions in a fast paced environment
- Strong communicator
- Leads by examples
- Continues to learn
- Supports the development of others.

**Why you want to work for K1 Speed**
- Benefits
- Extended health care
- Vision care
- Dental coverage
- Vacation/paid time off
- Discounted/free food
- Free racing
- Development opportunities

**Mission Statement**

At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.
- We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
- We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
- We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
- We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

**Job Types**: Permanent, Full-time

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- Are you able to work almost every weekend?

**Experience**:

- Management: 3 years (preferred)
- Customer service: 3 years (required)

Licence/Certification:

- Smart Serve (preferred)
- Food Handler Certification (preferred)

Work Location: In person


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