Full-Time Manager

3 days ago


Old Toronto, Canada COSTI Immigrant Services Full time
h3>Career Opportunity at COSTI

Manager - Program Analytics and Evaluation

BE PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS A MANAGER, PROGRAM ANALYTICS AND EVALUATION AT THE HEAD OFFICE

This is a full-time, non-union position scheduled to work 35 hours per week, Monday to Friday 9 am to 5 pm. (Hybrid)

Duties:

Overview:

The Manager of Program Analytics and Evaluation will play a key role in utilizing data to drive program improvements leading the design and analytics and implementation of COSTI’s KPI Framework across the organization and projects. This will include integrating performance measurement, management and reporting through key performance indicators to ensure that programs and projects are running effectively and provide a qualitative, quantitative and methodological evaluation of programs informed by an evidence-based approach that measures community impact.

Duties:Data Analytics
  • Supports the design and execution of data analysis frameworks for assigned projects, including determining required data, selecting appropriate data collection methods and utilizing data analysis tools.
  • Collects, cleans, compiles and manages raw data to build analyzable data sets.
  • Conducts statistical analysis to extract actionable insights and drive program growth and improvement, utilizing tools such as Excel and Power BI.
  • Applies statistical techniques and predictive modeling to identify trends, patterns, and opportunities for service optimization.
  • Works closely with divisional teams to obtain information on organization-wide and program specific quality policies, service-delivery processes and procedures.

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