Receptionist

**Department**: Information Services Team

**Location**: Petawawa Military Family Resource Centre (PMFRC) (Petawawa Ontario is in Eastern Ontario, 170 kilometers northwest of Ottawa)

**Position Type**: Receptionist Full-time
- **1-year term Contract (maternity leave)**

**Work Schedule**: 37.5 hours per week Monday - Friday 8:00 - 4:00 (Occasional Evenings will be required)

**Salary**: $18.00/hour

**Immediate Supervisor**: Information Services Supervisor

**Language Requirement**:English Mandatory; French a Strong Asset

**Screening Requirement**

Enhanced Reliability, Criminal Record, Vulnerable Sector, IS Security Procurement

**Who We Are**

The Petawawa Military Family Resource Centre (PMFRC) is a non-profit organization with the responsibility of addressing the needs of military families. We provide programs and services that serve, involve, and advocate for our military community, its members and families, and address the unique military lifestyle challenges, resulting in an enhanced quality of life. The PMFRC envisions a community of strong, capable, resilient Canadian Armed Forces families. For more information on who we are, please visit us at CFMWS Website.

**The Role(s)**

Under the direction of the PMFRC Volunteer Specialist, the responsible for the welcoming of community members to the various Petawawa Military Family Resource Centre (PMFRC) facilities. The Receptionist is responsible for all frontline services, including responding to client’s requests and directing them to the applicable resource and/or program area. This position may work out of any one of the PMFRC facilities located on both the North Side and South Side of the Garrison.

**Qualifications**
- Grade 12 Diploma or equivalent
- Office Administration or Customer Service Training / Course

**Experience**
- In data entry, record-keeping, and retrieval techniques.
- In working with a cross-section of the community
- In providing front-line support, responding to inquiries and community concerns In non-violent crisis intervention
- In researching, establishing, sustaining, and fostering a network of community contacts and partnerships
- In providing emotional support

**Conditions of Employment**
- Adhere to all PMFRC policies and procedures including policies regarding privacy code and confidentiality.
- Participate/ assist with all special events when required.
- Ability to provide a clear criminal record check, obtain an enhanced reliability security clearance, and vulnerable sector screening (current within 6 months).
- Valid Driver’s license with access to a reliable vehicle for work related travel and requisite driver’s insurance.
- Travel within the County of Renfrew.
- Thorough understanding of Canadian Armed Forces communities, systems, and policies to effectively assist families in accessing appropriate services and supports.

**Posting Date**: 3 April 2024

**Closing Date**: 23 April 2024

**Potential Start Date**: May 2024

**For more information contact**:
HR Generalist 10-16 Regalbuto Ave, Petawawa ON K8H 1L3

The information provided from this competition and the results from this competition may be used to fill other similar positions as a result of internal transitions, or other similar permanent or temporary short-term contracts. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the PMFRC Privacy Policy.

**Job Types**: Full-time, Fixed term contract

**Salary**: $18.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Petawawa, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 2024-04-23