Technical Support Analyst

2 months ago


Ottawa, Canada Veryk.Com Inc Full time

Education: Bachelor's degree
- Experience: 2 years to less than 3 years
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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