Customer Service Representative

2 months ago


East Gwillimbury, Canada Coffee Heating and Air Full time

**Job Summary**

**Responsibilities**:

- Provide accurate information about products and services
- Process orders, returns, and exchanges
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Communicate effectively with customers to ensure satisfaction
- Analyze customer needs and recommend suitable solutions

**Requirements**:

- Excellent phone etiquette and communication skills
- Proficiency in English; fluency in Spanish is a plus
- Strong customer service and sales skills
- Ability to analyze information and solve problems efficiently
- Bilingual proficiency is advantageous but not mandatory

Pay: $17.50-$19.00 per hour

Expected hours: 40 per week

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Expected start date: 2024-11-15



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