Storage Call Center Agent

2 days ago

Montréal, Canada Mini Mall Storage Properties Full time

Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and almost 8 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life’s transitions.

The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. As such, we offer affordable storage solutions equipped with industry-leading safety, security, and innovation. With expansive growth comes challenge and opportunity; our talented team is dynamic, diverse, and inclusive. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.

As a **Storage Call Center Agent - French Bilingual **at Mini Mall Storage, you will be instrumental in delivering exceptional service to our customers while ensuring smooth operations at our facilities.

**WHAT WILL YOU DO?**
- Handling inbound calls and inquiries, effectively closing sales opportunities.
- Acting as the primary contact for customers across various communication channels.
- Skillfully processing payments and swiftly addressing customer concerns.
- Managing leads, executing sales processes, and facilitating rental agreements to meet customer needs.
- Conducting regular unit inventory checks when necessary to ensure availability and cleanliness standards are maintained.
- Conducting security audits to safeguard the facility and tenants' belongings when needed.
- Managing delinquent accounts through collection calls and overseeing auction processes as necessary.

**WHAT WILL YOU NEED?**
- High school diploma or equivalent, with preference for previous sales, customer service, or property management experience.
- Basic computer skills, including Microsoft Office proficiency.
- Ability to work independently and collaboratively within a team, with flexibility for weekend or evening shifts.
- Strong organizational and problem-solving capabilities, coupled with excellent interpersonal and communication skills.
- Meticulous attention to detail in unit inventory management, brand standards, and security protocols.
- Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and reliability.

**WHAT DO WE OFFER?**
- We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
- With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
- We provide a competitive compensation package comprised of a group benefits plan, GRSP Matching Program, and discretionary bonus program for select roles. In an addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
- We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment.

LI-Onsite #MM123 #LI-SG1

  • Call Center Agent

    2 days ago

    Montréal, Canada Connect6 Group Inc. Full time

    THIS IS NOT A REMOTE POSITION. Connect6 Group is looking to add to our expanding team! We are currently looking for Call Center/Telesales agents who will be working alongside our client TELUS, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing through sales. Are you ready to join a top growing...

  • Call Center Agent

    2 months ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Agent

    2 months ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Agent

    2 months ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Agent

    3 weeks ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Agent

    3 weeks ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Team Leader

    3 weeks ago

    Montréal, Canada Altasciences Full time

    Altasciences is a forward-thinking, mid-size contract research organization offering pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies, including formulation, manufacturing and analytical services. For over 25 years, Altasciences has been partnering with sponsors to help support educated,...

  • Agent, Call Center

    3 weeks ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our...

  • Agent, Call Center

    4 weeks ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within...

  • Contract Outbound Call Center Agent

    3 weeks ago

    Montréal, Canada Computershare Full time

    **Voir version française plus bas** **Location**: Remote Hybrid** This position is a hybrid model for those that reside within commuting distance to 1500 Robert-Bourassa Blvd. Montreal, H3A 3S8 **We give you a world of potential** Are you a customer service professional looking for your next role? We have an exciting opportunity for someone to be a...

  • Agent de Centre D'appel

    3 weeks ago

    Montréal, Canada Double Pizza Full time

    **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.** Double Pizza recherche des agents pour notre centre d'appel. Nous avons besoin des agents pour le shift de nuit et de jour. 20-30 heures par semaine. Les agents travailleront à notre bureau, situé à 1955 Ch. de la Cote de Liesse, Saint-Laurent, QC. _**Vaccination COVID-19 est...

  • Agent de Centre D'appel

    2 weeks ago

    Montréal, Canada Double Pizza Full time

    **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.** Double Pizza recherche des agents pour notre centre d'appel. Nous avons besoin des agents pour le shift de nuit et de jour. 20-30 heures par semaine. Les agents travailleront à notre bureau, situé à 1955 Ch. de la Cote de Liesse, Saint-Laurent, QC. _**Vaccination COVID-19 est...

  • Call Center Agent

    4 weeks ago

    Montréal, Canada Transat Tours Canada Full time

    Company Description Be part of the journey! Come aboard a committed and human company that needs you! Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating telecommuting environment where team cohesion is paramount....

  • Bilingual Call Center Agent

    3 weeks ago

    Montréal, Canada Canon Canada Full time

    **Bilingual (FR/ENG) Call Center - Hybrid** By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls. We are excited to offer a new and adaptive way of working that provides...

  • Call Center Agent

    3 weeks ago

    Montréal, Canada ARTURUS Full time

    Job Summary: As a Call Center Agent / Data Entry specialist for our translation services company, you will be responsible for handling customer inquiries, coordinating translation requests, and accurately entering data into our database. **Responsibilities**: - Assist clients with inquiries related to translation services, including requesting quotes,...

  • Claims Agent/agent de Reclamation

    2 weeks ago

    Montréal, Canada Assistenza International Full time

    **Une version en anglais suit** - Assistenza International est le plus important fournisseur de services en marque blanche (à valeur ajoutée) au Canada. Depuis plus de 25 ans, Assistenza est en mesure de répondre aux besoins de ses clients, 24 heures sur 24 et 365 jours par année. Ce qui nous distingue est notre capacité distincte à saisir et...

  • Claims Agent/agent de Reclamation

    1 week ago

    Montréal, Canada Assistenza International Full time

    **Une version en anglais suit** - Assistenza International est le plus important fournisseur de services en marque blanche (à valeur ajoutée) au Canada. Depuis plus de 25 ans, Assistenza est en mesure de répondre aux besoins de ses clients, 24 heures sur 24 et 365 jours par année. Ce qui nous distingue est notre capacité distincte à saisir et...

  • Agent, Call Center

    4 weeks ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our...

  • Agent, Call Center

    3 weeks ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our...

  • Supervisor, Call Center

    1 week ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met - Analyze productivity reports to identify...