Director, IT Delivery

2 weeks ago

Toronto, Canada Flextrack Full time

**The Opportunity**:
Join our team as the Director of IT Delivery, a pivotal role responsible for overseeing IT operations with a primary focus on Salesforce-driven software product delivery. If you have a proven track record in senior IT leadership, proficiency in Salesforce, and a passion for product management, we want to hear from you.

**Day to day you will be responsible for**:

- **Salesforce-Centric IT Leadership**:

- Lead the software development team with a strong emphasis on Salesforce administration, development, and implementation.
- Drive Salesforce projects from inception to completion, ensuring measurable business value.
- **Product-Focused IT Operations**:

- Participate as an executive member on the product roadmap team. Providing recommendation and direction on product backlog creation and prioritization.
- Oversee the planning, execution, and delivery of IT development projects related to our cloud-based vendor management system.
- Collaborate with cross-functional teams, including product management, QA, and operations, ensuring seamless integration of software solutions.
- **Optimizing Team Performance**:

- Provide dynamic leadership to the IT team, fostering a culture of innovation, collaboration, and continuous improvement.
- Ensure the right talent is in place through effective hiring, training, and performance management.
- Hold teams accountable for delivering on commitments, optimizing resources to achieve the highest quality standards.
- **Budgeting and Resource Management**:

- Develop and manage the IT department's budget, optimizing resource allocation and cost control.
- Forecast technology needs and expenses, providing input for strategic financial planning.
- **Security and Compliance**:

- Develop and implement security measures to protect data, networks, and systems with the product ecosystem.
- Ensure compliance with relevant regulations and standards.

**It would be amazing if you have**:

- Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
- 5+ years of experience in a senior IT leadership role with a track record of successful strategic planning and execution.
- Proven track record of delivering complex IT development projects on time and within budget
- Proficiency in software development methodologies (Agile, Scrum, or DevOps).
- Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Platform Developer or Salesforce development leadership experience in lieu of.
- Strong technical expertise in Salesforce platform capabilities, including Sales Cloud, Service Cloud, Community Cloud, and Salesforce Lightning.

**The Company**:
Flextrack is a cloud-based vendor management system (VMS) designed by expert contingent workforce practitioners and technologists that enables automation, control, and optimization of your changing workforce. We bring non-employee and employee data together to unlock the full potential of your strategic workforce and deliver our customers a tangible competitive advantage.

Flextrack works to create an environment that fosters the development of conscientious people who are committed to integrity, honesty, openness, personal excellence, continual self-improvement, and mutual respect. We are committed to equal employment opportunity in accordance with applicable federal, provincial, or local law. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

**Qualifications**

Salesforce: 5 - 10 years (required)

IT Leadership: 5 - 10 years (required)

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