Its Lead

2 weeks ago

Toronto, Canada Toronto Public Library Full time

The Lead is responsible for supporting the Manager in delivering one or more
project/program/operational plans. The Lead is also responsible for oversight of the delivery of the
services to ensure value is being delivered and that there is a focus on continual improvement. As
developing plans and deliverables, deploying resources, and interacting with key internal partners.
Subject matter expertise includes digital strategy management and governance, operational
planning and performance measurement, and communications in the areas of information and
technology services.

**DUTIES**:
Under the general direction of the designated supervisor, and working within a team structure, this
position is responsible for:
Supporting the development and implementation of the Digital Strategy including but not
limited to on-going governance, schedule and financial management, procurement,
reporting, communications and change management.

Facilitating workshops and conducting environmental scans and research to inform and
facilitate strategy development and on-going currency based on trends and industry
advancements.

Working with the Enterprise Project Management office and other ITS teams, lead and/or
support Digital Strategy initiatives to ensure they are within scope, on-schedule, and within
budget.

Facilitating the ITS leadership team in the development, maintenance, and status reporting
of an annual portfolio operating plan and divisional scorecard to ensure the portfolio
delivers value and experiences to the enterprise.

Conducting research and preparing background reports, briefing memos, presentation
materials to support the Office of the CIO and portfolio operations.

Conducting annual IT capability maturity assessments and leading continuous
improvement initiatives that increase the maturity of IT capabilities.

Coordinating the development, approval, publication and refresh of the ITS documentation
framework and associated policies, procedures, standards and guidelines.

Supporting employee engagement initiatives to ensure high levels of employee
engagement while building and maintaining a strong performance culture, for example the
coordination of employee Town Halls and complying with health and safety
recommendations.

Leading and coordinating cross-portfolio initiatives by:

- Participating in committee work internally and externally
- Contributing to other activities such as special projects and planning activities
- Contributing to customer experience and service excellence strategies

Establishing and managing strong working relationships throughout the portfolio either to
collaborate on delivery of key activities or solicit support and buy-in for the
projects/programs.

Facilitating effective collaboration and communications between the portfolio and key
partners across the organization.

Supporting the work of other Leads as required
Performing other duties as required

**QUALIFICATIONS**:
Post-secondary education in the field of Information Technology or Business
Ten (10) years’ related experience or an equivalent combination of education, training and

experience
More than five (5) years of related experience in strategy and/or business management.
A Minimum of two (2) years in a leadership role
Demonstrated understanding of best practices in public sector digital transformation a

strong asset
Demonstrated knowledge of the required complex frameworks, standards, methodologies,

processes and tools to deliver on objectives or execute operational/program activities
Demonstrated excellent analytical, problem solving and decision-making skills
Working knowledge of change management and project management
Demonstrated ability to form and maintain strong collaborative relationships between

internal and external stakeholders
Excellent oral and written communication skills with the ability to effectively communicate

technical concepts to non-technical people
Proven ability to think conceptually, understand the big picture and convey clearly to others
Strong organizational, time management, prioritization, and planning skills
Proven ability to lead and to supervise staff, with experience developing and fostering

teamwork and facilitating team dynamics.
Ability to establish and maintain effective working relationships at all levels.

**SALARY**:$ 88,015.20 per annum (2023 Rate)_ _

**HOW TO APPLY**:
applicants and advise that only those selected for an interview will be contacted.

visible minorities, Indigenous people, persons with disabilities, and persons of any sexual
orientation or gender identity.

Upon request, accommodation will be provided for persons with disabilities through all stages of
the recruitment and selection process.

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