Field Services Specialist

7 months ago


Regina, Canada Anchor Managed Solutions Ltd Full time

Salary:
**Summary**: The Tier 1 Field Services Specialist is responsible for providing first-level support to all company IT hardware, software, and end-user-related issues in the field. This role serves as the initial point of contact for troubleshooting and repair in various locations and environments.

**Key Responsibilities**:

- ** On-Site Support**: Respond to and diagnose hardware and software issues in the field, offering solutions in a timely manner.
- ** Incident Management**: Log all support interactions, track and escalate unresolved issues to the next level of support, and ensure timely resolution.
- ** Installation & Configuration**: Set up and configure new hardware and software for users and ensure that all components integrate well with existing infrastructure.
- ** Preventive Maintenance**: Regularly inspect, clean, and update systems and peripherals to ensure optimal performance and lifespan.
- ** User Training**: Provide users with guidance on basic hardware and software usage, and educate them on best practices.
- ** Inventory Management**: Track and document hardware and software inventory, and report any discrepancies or needs.
- ** Documentation**: Maintain detailed records of issues, resolutions, installations, and upgrades.
- ** Communication**: Collaborate with other IT teams and departments to ensure seamless IT operations and user satisfaction.

**Qualifications**:

- Associate's degree in Computer Science, Information Technology, or a related field. Bachelor's degree preferred.
- 1-2 years of experience in IT support or a related role.
- Familiarity with common OS platforms (Windows, MacOS, Linux) and basic networking concepts.
- Strong problem-solving skills and the ability to think critically.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Willingness to travel to different locations as required.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are a plus.

**Physical Requirements**:

- Ability to lift and transport computer equipment up to 50 lbs.
- Capable of standing, bending, and kneeling for extended periods during equipment installation or troubleshooting.

**Working Conditions**:

- Mostly on-site, with potential exposure to various working environments.
- Occasional evening and weekend work to meet deadlines or address emergencies.



  • Regina, Canada Integrated Power Services Full time

    **Who We Are**: Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and...


  • Regina, Canada Integrated Power Services Full time $93,000 - $110,000

    Who We Are:  Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and...


  • Regina, Saskatchewan, Canada Asset Strategy Inc. Full time

    We are seeking a highly skilled and motivated Field Operations Specialist to join our team at Asset Strategy Inc. in Western Canada.Job SummaryThe ideal candidate will play a crucial role in supporting various projects, utilizing their technical expertise and strong analytical skills. This position requires a blend of customer service abilities, technical...


  • Regina, Canada Integrated Power Services Full time

    **Who We Are**: Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and...


  • Regina, Canada Integrated Power Services Full time

    **Who We Are**: Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and...


  • Regina, Canada BFG Enterprise Services Full time

    **FIELD SERVICE TECHNICIAN** **Role**: Reporting to the geographic Regional Service Manager, responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner. **Responsibilities and Duties**: -...


  • Regina, Canada Sask Tech Services Full time

    Sask Tech Services is seeking an onsite field technician. Experience is an asset, but we only require a willingness to learn. We are looking for someone with flexible hours, some tech knowledge, reliable transportation, willingness to travel occasionally, and people skills. This is a hands on job that requires you to learn on the go and be a creative...


  • Regina, Saskatchewan, Canada Watermarkconsulting Full time

    About the RoleAs an Environmental Field Specialist with WaterMark Consulting Ltd., you will play a vital role in supporting our team in hydrogeologic, civil, and geo-environmental projects across Saskatchewan.We are seeking a highly skilled and motivated individual to join our team as a Field Assistant. This is an exciting opportunity for someone who is...


  • Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Location: Regina, Saskatchewan Status: Full-time Permanent We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time,...


  • Regina, Canada Information Services Corporation Full time

    Company Name: Information Services Corporation Location: Regina, Saskatchewan Status: Full-time Permanent We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time,...

  • Specialist Intervenor

    3 months ago


    Regina, Canada CNIB Deafblind Community Services Full time

    **Title**: Specialist, Intervenor for the Deafblind Community **Location**: Regina, Saskatchewan **Position Status**: Casual **Reports to**: Manager, Deafblind Community Services **Rate**: $24.73/hour **Closing date**:Dec 6th, 2024 **Watch the job posting in ASL **here Life is a journey full of challenges, dreams, adventure, and fun. At CNIB Deafblind...


  • Regina, Canada Vivint Solar Full time

    Job Description Field Service Manager As a Field Service Manager, you will support, measure, and develop Field Service Professionals through leadership, training, and guidance. You will ensure your team of professionals deliver outstanding, world-class customer service. Support professionals in resolving customer questions and concerns. Train professionals...


  • Regina, Canada Vivint Smart Home Full time

    **Field Service** **Manager** As a Field Service Manager, you will support, measure, and develop Field Service Professionals through leadership, training, and guidance. You will ensure your team of professionals deliver outstanding, world-class customer service. Support professionals in resolving customer questions and concerns. Train professionals in the...


  • Regina, Canada Group Medical Services Full time

    At GMS Health and Travel Insurance, we've been helping Canadians feel protected and live well for more than 70 years. We care about our customers, our community and each other, giving back with our time and talents, not to mention our support for vital health programs in cardiac care and trauma services. We've also been named one of Saskatchewan's Top...


  • Regina, Canada GCM Consultants Full time

    **Field Service Technician - Client in manufacturing industry** **Position Summary**: Support business customers and internal departments to maximize customer satisfaction with our equipment, while capturing revenue for service whenever possible and driving parts sales. **Essential Duties and Responsibilities include the following**: - Supervise, advise...


  • Regina, Canada Arjo Canada Full time

    **Empowering careers at ARJO** **What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! - Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our...


  • Regina, Canada Konica Minolta Business Solutions (Canada) Ltd. Full time

    Overview: **We’re looking for an Office Systems Specialist to**_ _**join our team!** - Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable._ As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships...


  • Regina, Canada Bluelime Technical Services Full time

    SCOPE OF SERVICES OF THE PROJECT CONTROL SPECIALIST The Project Control Specialist shall: (a) Assist the project manager in managing major capital and operating projects through the project life cycle (initiation, planning, execution, monitoring, and closure) including project monitoring, financial analysis and management, as well as appropriate reporting...


  • Regina, Canada First Nations University of Canada Full time

    Retention Specialist 1 year Term position Student Success Services Regina Campus The First Nations University of Canada (FNUniv) allows students of all nations to learn in an environment of First Nations cultures and values. The University continues to uphold its mission of enhancing the quality of life and preserving, protecting, and interpreting First...

  • Security Specialist

    21 hours ago


    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a REMOTE Security Specialist to to mature security controls, develop and implement remediation plans for security risks and vulnerabilities, and assist with a cybersecurity awareness program. **Responsibilities**: - Strengthen controls and auditing capabilities in Active Directory (AD), Azure AD, Microsoft Endpoint...