Country Manager

3 weeks ago


Quebec City, Canada Buckman Full time

**Job **Success Profile**

**Country** Manager**

1. Mission Statement

The Country Manager’s primary responsibility is to be in charge of business development in a particular country or region. They handle a wide range of tasks such as launching, developing, and managing the production and distribution of a business’s products or services in a given country.

The Country Manager will lead the Sales and Operations organizations within the Country or assigned geography. This position helps Buckman capture market share from the competition through profitable revenue growth and the execution of our defined growth strategies.

The following country functions report to this position:

- Operations - Manufacturing, Supply Chain and Logistics, Procurement, SHERQ, Customer Services, Process Safety, Engineering, Regulatory.
- Commercial - local Sales and Marketing

(Some of the countries may not have all of the sub-functions above)

2. Outcomes and Objectives

**Manage all business activities in one country**

The Country Manager is responsible for the highest management for all business activities of the enterprise in a country. This means they will be responsible for revenue, profit, working capital, compliance and product quality goals. At the same time, the Country Manager must maintain the highest levels of alignment, collaboration and communication with global Buckman leadership (C-suite).

**Aligns and**
**E**
**xecutes**
**Plans and Strategies**
- Leads and drive collaboration in the country’s management team and within the global Buckman matrix structure
- Aligns strategy with top leadership and communicates plans and strategies to associates
- Demonstrates an understanding of country competitors, key industry issues, economic trends and the implications to the business and take actions as required
- Ensures that decisions and initiatives are consistent with Buckman’s broader strategies and long-term direction
- Ensures the execution of the global growth strategy in the country

**Drives Results**
- Sets challenging and clear expectations to the team, manages performance effectively
- Drives for an increase in sales, operating profit and market profit contribution that are aligned with global plans
- Actively coaches leaders on how to grow sales, achieve work results, plans and KPMs
- Holds leaders accountable for achieving work results, plans and KPMs at all levels of the organization
- Identifies and obtains resources needed to accomplish country plans
- Addresses barriers to achieving results and any sources of lagging performance
- Initiates and drives CI to reduce complexity, costs and increase efficiency and effectiveness.
- Develops and implements strategies to optimize the country supply chain network to deliver cost savings and greater efficiency.

**Financial**
**Results Management**
- Monitors financial results and draws conclusions to make business and workforce decisions
- Develops and implements appropriate financial plans, budgets and forecasts that are reliable
- Chooses appropriate course of action to maximize revenue and profitability
- Conducts regular reviews against plans and takes appropriate corrective action

**Ethical, Safe and Environmentally Sound Operations**
- Adheres to Buckman’s Code of Ethics
- Visibly supports and ensure the safety and environmental compliance
- Communicates and demonstrates the Buckman Safety and Environmental Values and Principles
- Integrates safety and environmental policies into objectives, strategies and business plans
- Provides appropriate resources to carry out safety and environmental policies
- Holds others accountable for working in an environmentally responsible and safe manner
- Evaluates the safety and environmental results of the Company and make necessary adjustment
- Ensures maintenance and or attaining necessary management systems aligned to ISO (or similar) standards for safety, environmental management and quality that meet local market needs.

**Talent Development**
- Visibly supports and lead talent management activities and processes
- Holds leaders accountable for actively coaching and developing their people
- Develops successors and talent pools to build bench strength and availability of future talent
- Provides feedback and coaching to support others’ skill development

**Leads Changes that Drive Buckman 4.0**
- Embraces and leads key changes across the country that are aligned with Buckman 4.0. Holds leaders and associates accountable for supporting needed changes.
- Leads the implementation of the digital strategy in the country, ensuring both sales and applicable operational outcomes are delivered - aligned with the Global Digital organization and strategy
- Leads the digital transformation in the local organization, driving optimization, becoming the digital trusted advisor to our customers. Demonstrates digital savviness and an openness to digital selling techniques and different routes to market.

**Ensures**
**


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